Aesthetic Clinic Operations Manager
4 weeks ago
We are seeking a dynamic and experienced Clinic Manager to oversee the smooth running of our luxurious aesthetic clinic in East London. As a key member of our team, you will be responsible for driving business growth, ensuring seamless operations, and delivering exceptional patient satisfaction.
Key Responsibilities:- Business & Financial Management: Achieve business targets in revenue and profit growth, new patient conversion and retention, and increased revenue from existing patients.
- Clinic Operations & Compliance: Ensure the smooth running of daily operations and compliance with health & safety, Care Quality Commission (CQC) guidelines, and clinic protocols.
- Patient Management: Manage the patient journey from initial consultation to treatment, ensuring excellent service at every stage.
- Staff Management & Development: Oversee all HR functions, including recruitment, performance management, and training, to ensure a positive team environment.
- Front of House & Administrative Duties: Oversee the reception area, manage scheduling, and handle administrative tasks to ensure smooth clinic operations.
- Marketing & Social Media: Lead efforts to promote the clinic's services and enhance visibility in the local market.
Requirements:
- 3-5 years of experience in clinic management or a similar role within the luxury aesthetics, medical, or hospitality industries.
- Strong background in business development and sales.
- Familiarity with CRM systems and financial reporting.
- Key attributes: professional demeanor, excellent communication skills, strong leadership capabilities, and attention to detail.
How to Apply: If you are a driven and professional Clinic Manager ready to lead operations at a prestigious aesthetic clinic, please click 'apply' or connect with Rachael Farr on LinkedIn to discuss this exciting opportunity.
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