Front of House Team Lead

2 days ago


Andover, Hampshire, United Kingdom Sodexo Group Full time

We're seeking a skilled Customer Service Supervisor to lead our front-of-house team at Swinton Barracks. In this exciting role, you'll oversee the delivery of exceptional customer experiences, supervise a team of staff, and contribute to the overall success of our business.

Responsibilities:

  • Lead a team of staff to provide outstanding customer service and exceed customer expectations.
  • Collaborate with catering management and chefs to maintain high standards of food quality and presentation.
  • Monitor and analyze customer feedback to identify areas for improvement.

Requirements:
To succeed in this role, you'll need a proven track record of leadership experience, excellent communication skills, and a passion for delivering exceptional customer experiences. Prior experience in hospitality or a similar industry would be beneficial, but not essential.

What We Offer:
In addition to a competitive salary of £25,000 - £30,000 per annum, we offer a range of benefits, including unlimited access to mental health and wellbeing support, employee assistance programmes, free health and wellbeing apps, and discounts schemes. You'll also have opportunities for career growth and development, flexible working arrangements, and a dynamic work environment.



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