Digital Transformation Specialist
4 days ago
We are seeking a highly motivated and analytical individual to join our Digital Change & Service Improvement team as a Digital Transformation Specialist.
Role OverviewThe successful candidate will participate in the delivery of our corporate plan through identification and analysis of opportunities for service improvement and efficiencies. With a focus on determining how technology can best meet business needs, this role is ideal for someone with strong problem-solving skills and experience delivering technical projects.
About the RoleThis is an exciting opportunity to work in a dynamic, cross-disciplinary team that thrives on solving diverse business problems. As a Digital Transformation Specialist, you will analyse complex business problems from a user-centric perspective, working closely with stakeholders to understand and articulate their needs.
You will be responsible for identifying and developing both technical and functional requirements to promote continuous improvement. This may involve initiating new projects or suggesting changes to existing business processes, ensuring successful delivery and benefits realisation.
Key Responsibilities- Analyse complex business problems from a user-centric perspective, determining how technology can best meet business needs.
- Identify and develop both technical and functional requirements to promote continuous improvement.
- Collaborate with various stakeholders to align business operations with our digital strategy.
We offer a range of benefits, including flexible and agile working, generous annual leave, regular opportunities for development, and a great office location next to travel links and the regenerated town centre.
In addition, we provide internal sports and social club opportunities, an extensive employee assistance programme (EAP) to support health and wellbeing, discounted leisure centre and gym membership, supermarket discount, and local government pension scheme / Life insurance cover.
RequirementsTo be successful in this role, you will need:
- A highly motivated individual with strong analytical and problem-solving skills.
- Experience delivering technical projects.
- The ability to produce business requirement documentation, including workflow diagrams, use cases, and user stories.
- Effective communication skills and confidence in providing advice and guidance to a variety of stakeholders at all levels.
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