Customer Service Team Member

1 day ago


Worthing, West Sussex, United Kingdom CV-Library Full time

We are delighted to be partnered with our professional, reputable and established client as they seek to recruit a Customer Services Administrator on an initial contract of 9-12 months, to join their small and friendly team within their offices in Burgess Hill.

This role is available due to maternity leave coverage and may extend or could be made into a permanent role.

Key Responsibilities:

  • Assist customer and broker enquiries via email, telephone and online live help / chat
  • Processing new business documents, membership documents, and renewals.
  • Ensuring compliance by following company policies, procedures, guidelines, as well as insurance and FCA regulations.

Requirements:

  • Managing the needs of customers and clients
  • Good computer skills
  • Able to build / develop partnerships with existing / new customers and clients.
  • Good communication skills
  • Ability to work in a small and busy team

The estimated salary for this role is £25,000 per annum. This is an excellent opportunity to join a busy team within a friendly and welcoming office. Experience within the insurance or financial services sector is not essential.



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