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Security Manager

1 month ago


Reading, Reading, United Kingdom Wilson James Full time
Security Manager Job Description

**About the Role**

We are seeking a highly skilled Security Manager to join our team at Wilson James. As a Security Manager, you will be responsible for managing our security services across the UK customer base, ensuring exceptional customer experiences and delivering tailored solutions.

**Key Responsibilities**

* Manage Wilson James staff and coordinate technical support to ensure efficient and effective security service delivery
* Contribute to the operational and strategic development of the Security Contract in line with customer requirements
* Oversee daily operations of all Wilson James services, including technology and staffing, to maintain elevated security levels

**What We Offer**

* Competitive salary: £52,000 per annum
* Full-time, 5 days a week
* Lifestyle benefits, including mortgage and financial advice, vouchers, and employee referral scheme
* Learning and development opportunities, including eLearning courses, progression, and in-house training
* Health and wellbeing initiatives, including life assurance scheme and mental health support

**A Typical Day in the Life**

As a Security Manager, you will be responsible for maintaining customer engagement, managing expectations, and ensuring compliance with customer protocols. You will also oversee the security team's deliverables, including mail services and front-of-house/welcoming host services. Additionally, you will initiate detailed reports and formal investigations following serious or reportable incidents.

**Requirements**

* Robust understanding of security protocols, risk assessment methodologies, and crisis management techniques
* Exceptional leadership qualities and team management skills
* Driving licence
* SIA Licence - Door Supervisor
* Security systems experience
* Management experience

**Equal Opportunities Employer**

Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis.