Data Centre Infrastructure Specialist
4 weeks ago
About the Role
To support the development and maintenance of the University's Data Centres and physical IT Infrastructure across multiple locations, you will provide 24/7 response to critical ICT events as part of an on-call rota.
Key Responsibilities
- Design and implement flexible and innovative technical environments and platforms throughout their entire lifecycle in support of the University's core mission.
- Ensure reliability and quality of services delivered by creating and maintaining processes, policies, standards, and documentation that underpin the rest of the University IT Estate.
- Respond to manual and automated alarms and alerts, triaging, resolving, and/or escalating as necessary.
Internal and External Collaborations
- Technical specialists and service delivery teams within iSolutions.
- Academic staff at all levels across the organisation.
- Datacentre facilities, hardware and software suppliers and service providers.
The University of Southampton is a research-driven institution, home to some of the world's leading minds. iSolutions is the University's IT support service whose 230+ staff support the delivery of the University's research and education activities as well as the usual business operations.
Requirements
- Experience of working within a large, highly available data centre environment.
- Experience of managing and troubleshooting enterprise level network, server and storage hardware and software.
- A relevant technical, engineering or science degree and/or equivalent technical experience.
We are committed to equality, diversity, and inclusion and welcome applicants who support our mission of inclusivity.
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