Logistics Operations Manager

2 days ago


Hounslow, Greater London, United Kingdom Hexagon Recruitment Partners Ltd Full time

Hexagon Recruitment Partners Ltd is a leading recruitment agency for the logistics and transportation sector.

The estimated salary range for this position is £60,000 - £80,000 per annum, depending on experience.

We are seeking an experienced Transport Operations Manager to join our client's team at Heathrow Airport. As a key member of the air freight transport team, you will be responsible for overseeing a team of 5-6 planners and approximately 40 trucks.

Key Responsibilities:

  • Manage a team of 5-6 planners and oversee around 40 trucks, ensuring effective performance and development of the team.
  • Ensure a seamless interface between all areas of the transport operation to maximize efficiency and productivity.
  • Be the first point of contact for customers and hauliers, focusing on excellent customer satisfaction and communication.
  • Ensure full compliance with transport legislation, health & safety regulations, and statutory company standards.
  • Propose and implement changes to improve operational efficiency, service levels, and performance outcomes.
  • Lead a team of approximately 80 drivers alongside the planning team, ensuring KPIs related to compliance, service, and financial targets are consistently met.
  • Maintain clear and effective communication across the transport operation, ensuring all team members are aligned with company objectives.

Requirements:

  • Minimum 5+ years of transport management experience (UK), ideally within a multi-site logistics environment.
  • A solid working knowledge of the airfreight distribution sector is essential.
  • National/International CPC qualification is mandatory.
  • Proven ability to motivate, manage, and develop teams, with experience in a similar logistics operation highly desirable.
  • Excellent communicator at all levels, capable of building strong relationships across the business and with external partners.
  • A focus on delivering high-quality service and exceeding customer expectations.
  • Strong tolerance for change and the ability to thrive in a competitive and evolving environment.
  • Commercially focused with a drive for achieving KPIs, ensuring compliance, and optimizing operational performance.


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