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Service Advantage Technical Trainee

2 months ago

Scotland, United Kingdom Ricoh Full time

Job Summary

Ricoh is seeking a highly motivated and technically skilled individual to join our team as a Smart Locker Technician Trainee. As a key member of our team, you will be responsible for installing, maintaining, and repairing our Smart Lockers located across various field-based areas.

Key Responsibilities

  • Install and configure Smart Lockers to ensure optimal performance and functionality.
  • Perform routine maintenance and repairs on Smart Lockers to prevent downtime and ensure customer satisfaction.
  • Provide exceptional customer service and support to ensure our customers receive outstanding service and experience the Ricoh core value of Customer Centricity.
  • Stay up-to-date with the latest technology and product developments to continuously improve skills and knowledge.

Requirements

  • Strong technical knowledge and skills, with a passion for technology and a desire to work in a technical environment.
  • Valid UK driving license and ability to travel to various locations.
  • Proven problem-solving skills and ability to communicate effectively with customers and colleagues.
  • Good decision-making ability and enthusiasm for continuous improvement.

What We Offer

  • A competitive salary and benefits package, including a company car or car allowance.
  • Opportunities for professional development and growth within the company.
  • A dynamic and supportive work environment with a global company.