IT Infrastructure Systems Specialist

2 weeks ago


Pontypool, Torfaen County Borough, United Kingdom ZF Friedrichshafen AG Full time

About the Role:

We are seeking an experienced IT Infrastructure Analyst to join our team at our manufacturing site. The successful candidate will be responsible for ensuring the stability, security, and efficient operation of the full range of IT at our site. This will involve collaborating with cross-functional teams, troubleshooting technical issues, implementing solutions, and contributing to the continuous improvement of our IT systems.

Key Responsibilities:

  • Maintain and oversee the manufacturing site's IT production infrastructure, including shop floor PC clients, network infrastructure, and manufacturing IT equipment.
  • Provide 3rd Line Client Support, working with a global service desk or associated second line team to troubleshoot technical issues and implement solutions.
  • Develop and maintain accurate and up-to-date documentation related to IT infrastructure configurations, processes, and troubleshooting procedures.
  • Identify opportunities for enhancing IT infrastructure efficiency, performance, and cost-effectiveness.

Requirements:

  • Desirable but not essential Bachelor's degree in Information Technology, Computer Science, or a related field.
  • Experience working in an IT hands-on role, preferably in a manufacturing or industrial setting.
  • Understanding of IT systems, including servers, networks, hardware, and software applications.
  • Good knowledge of Microsoft Products (Windows, Office 365 etc.) and experience in VMWare Hypervisor/VSphere, Lan/VLAN configuration appreciated.
  • Understanding of ITIL v3 preferred.
  • Fluent English and confident verbal and written communication skills.
  • UK Driving license.

Why ZF?

  • Competitive salary and benefits package.
  • Collaborative and inclusive work culture that values innovation and continuous improvement.
  • Professional development opportunities to enhance technical skills and knowledge.


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