Telecommunications Technician

As a Telecommunications Technician at Virgin Media O2, you will play a vital role in delivering exceptional customer service and ensuring the smooth operation of our network. With a competitive salary of £29,000 plus a £2,500 London Weighting Allowance, plus overtime (on average £4,700) and performance-based commission of £2,500, this is an exciting opportunity to join a dynamic team.

We are looking for a motivated and customer-focused individual who can work independently and as part of a team. The ideal candidate will have excellent problem-solving skills, be able to build great relationships with customers, and be comfortable working at heights and outside in all weathers.

• Install and maintain telecommunications equipment and networks
• Detect and diagnose technical issues and determine appropriate solutions
• Document processes and follow company standard procedures and protocols
• Collaborate with the technical team and share information across the organisation

To succeed in this role, you will need:

• A UK Manual driving licence
• Excellent communication and interpersonal skills
• The ability to work at heights and outside in all weathers

We offer a range of benefits, including:

• A competitive salary of £29,000
• A £2,500 London Weighting Allowance
• Overtime (on average £4,700)
• Performance-based commission of £2,500
• 25 days of annual leave, including your birthday
• A first-rate pension programme with up to 10% matching contributions
• The ability to buy and sell up to 5 days of leave to suit your individual needs
• Access to wellbeing benefits including the Unmind App, BUPA medical coverage, and critical illness insurance

Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape.