Senior Hospitality Operations Manager

1 week ago


Aylesbury, Buckinghamshire, United Kingdom Sodexo Full time

About Sodexo


Sodexo, a leading provider of food and facilities management services, has been supporting the UK's defence forces for over 40 years. Our mission is to enhance the physical and mental well-being of military personnel by creating positive environments on base.



Our Commitment to Excellence

We strive to provide exceptional customer service and exceed expectations in all aspects of our operations. This dedication to excellence has earned us a reputation as a trusted partner in the defence sector.



Job Summary

We are seeking a highly organized and dedicated Senior Hospitality Operations Manager to join our team at RAF Halton in Buckinghamshire. In this role, you will oversee the operational management of the Mess, a vibrant social and dining hub for military personnel, while also supporting large-scale hospitality functions.



About the Role

This is an exciting opportunity to lead a dynamic team and make a significant impact on the lives of our customers. As a Senior Hospitality Operations Manager, you will be responsible for:



  • Oversight of daily operations, including menu planning, inventory management, and staff supervision
  • Coordinating events, such as weddings, conferences, and private dinners, ensuring seamless execution and exceptional customer experience
  • Collaboration with internal stakeholders to deliver tailored solutions that meet the needs of our customers
  • Maintenance of high standards of quality, safety, and hygiene across all aspects of hospitality operations


Benefits and Compensation

We offer a competitive compensation package, which includes:



  • A salary of £45,000 - £55,000 per annum, depending on experience
  • Access to ongoing training and development programs to enhance your skills and knowledge
  • A comprehensive benefits package, including health and wellbeing incentives, reward and recognition schemes, and flexible working options
  • A full uniform and protective equipment provided
  • Cycle to work scheme, life assurance, and free parking on site


About You

To succeed in this role, you will need:



  • Significant experience in hospitality operations, preferably in a similar environment
  • Proven track record of delivering exceptional customer service and exceeding targets
  • Strong leadership and communication skills, with the ability to motivate and develop a team
  • Flexibility to work varied hours, including evenings and weekends, to meet business demands


Equal Opportunities

We value diversity and inclusion and welcome applications from candidates from underrepresented backgrounds. We believe that everyone deserves equal opportunities and a fair chance to succeed.



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