Senior Technical Specialist

1 month ago


Beckenham, Greater London, United Kingdom Direct Line Group Full time

About Direct Line Group

We provide legal services to over 50,000 customers each year, making law easy and accessible to everyone.

The team is expanding, creating a new opportunity for a Senior Technical Specialist - Litigation Support to join our Bromley-based team on a 21 months fixed term contract basis.

This role reports to the Motor Damage team Leader, requiring technical legal supervision and support to a team providing claimant legal services. The ideal candidate will ensure accurate, high-quality, and compliant advice while supporting the professional development of the team through technical coaching and knowledge dissemination.

  1. Collaborate with other Technical Specialists to provide technical support and supervision across the function, ensuring a high-quality and compliant service.
  2. Act as a subject matter expert on relevant areas of law, applying legal knowledge and experience to help fellow team members deal with novel and complex situations.
  3. Support the development of technical legal knowledge and expertise across the function through coaching, functional training needs analysis, and facilitating training interventions in conjunction with HR and/or the Legal Practice team.
  4. Contribute to performance management and development of fellow team members regarding quality and compliance of their work, technical knowledge, and development.
  5. Identify technical training/coaching needs following audit reports and advise on how to address non-compliance to minimize risk and cost, in conjunction with other Technical Specialists and the Legal Practice team.
  6. Stay up-to-date with developments in relevant areas of law, sharing knowledge within the Technical Specialist community.
  7. Contribute to creating a high-quality employee experience and engagement by helping fellow team members optimize their technical performance and development.
  8. Role model desired work ethic, customer focus, commerciality, and values through behavior and technical advice provided.
  9. Provide technical support and input into change design and implementation, optimizing opportunities for improvement and maintaining technical compliance/standards.

Necessary Qualifications and Skills:

  • Solicitor or Legal Executive or equivalent level of experience.
  • Track record of mentoring, coaching, or holding a supervisory role is desirable.

Salary Range: £55,000 - £65,000 per annum (dependent on experience)

Location: Bromley (BR1 1DP)

Hybrid Working: 2 days in Bromley office, 3 days from home

Hours: 35 Hours (Monday - Friday)

Benefits Package:

  • 9% Private pension contribution
  • Up to 10% Annual performance-based bonus
  • 50% off home, motor, and pet insurance plus free travel insurance and Green Flag breakdown cover
  • Additional optional Health and Dental insurance
  • EV car scheme allows colleagues to lease a brand new electric or plug-in hybrid car in a tax-efficient way.
  • Generous holidays
  • Buy-as-you-earn share scheme
  • Employee discounts and cashback
  • Company car scheme
  • Many more benefits available

Diversity and Inclusion:

Direct Line Group is an equal opportunity employer, valuing diversity of background and thinking in our people.



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