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Service Development Officer

2 months ago

Bathgate, West Lothian, United Kingdom West Lothian Council Full time

Job Summary

West Lothian Council is seeking a highly motivated and experienced Service Development Officer to join our Anti-Poverty Service team. As a key member of our Benefits and Financial Support team, you will play a crucial role in developing and improving our services to support vulnerable individuals and communities.

Key Responsibilities

  • Lead on automation initiatives to streamline service delivery and improve efficiency.
  • Ensure compliance with statutory requirements and coordinate training for staff.
  • Produce performance management reports to inform service development.
  • Liaise with internal and external stakeholders to ensure benefit subsidy and compliance.

Collaboration and Development

You will work closely with colleagues across the Anti-Poverty Service to develop and implement benefit take-up campaigns, ensuring that our services are accessible and effective in supporting those in need.

About the Role

This is an exciting opportunity to join a dynamic team and contribute to the development of our Anti-Poverty Service. If you are a motivated and experienced professional with a passion for improving the lives of others, we encourage you to apply.