Senior IT Support Specialist

3 days ago


London, Greater London, United Kingdom Movement 8 Full time

At Movement 8, we are seeking a highly skilled Senior IT Support Specialist to join our team as an Application Support Manager. This role will play a vital part in the success of our organization by providing top-notch technical support to our clients.

About the Role

This is an exciting opportunity for someone who wants to take on a leadership position and be responsible for managing a small team of two as well as handling hands-on support for our 3rd party web applications.

  • Monitor and manage ticket queues for external applications
  • Implement a more effective reporting structure
  • Lead a team of two and provide guidance and support
  • Provide technical assistance to external customers and internal users
  • Plan and execute software releases
  • Identify areas for process improvement and implement changes

We offer a competitive salary range of £60,000 - £80,000 per annum, depending on experience.

About You

To be successful in this role, you will need to have:

  • Experience leading a small team
  • Proficiency in SQL queries
  • Background in supporting API applications
  • Strong communication skills and a people-oriented approach
  • Knowledge of MS Office and Windows


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