Operations Director

2 months ago


Lowestoft, Suffolk, United Kingdom Merco Medical Staffing Limited Full time

Care Home Operations Manager Opportunity


We are seeking an experienced Care Home Operations Manager to lead our care homes in delivering exceptional care and complying with regulatory requirements.


This is an exciting opportunity to drive the success of our homes while making a meaningful impact on residents' lives.


Key Responsibilities:


• Leadership & Management: Recruit, train, and develop a skilled team that fosters a positive and inclusive work culture.


• Financial Oversight: Monitor budgets and financial performance, identifying areas for improvement and implementing effective strategies.


• Compliance: Ensure all homes adhere to relevant laws and industry standards, managing risks and maintaining high compliance levels.


• Quality Care: Enhance the care environment by evaluating processes and implementing necessary improvements for resident comfort and safety.


• Stakeholder Engagement: Build strong relationships with residents, families, staff, and external agencies, addressing concerns promptly and effectively.


• Performance Monitoring: Implement systems to track key performance indicators (KPIs) and prepare regular reports for senior management.


• Training & Development: Identify and address training needs for staff, providing ongoing support and mentorship.


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