Slot Operations Director

21 hours ago


Birmingham, Birmingham, United Kingdom Grosvenor Casinos Limited Full time
About the Role

We are seeking a Slot Operations Director to drive slots revenue performance across a region and manage slot KPIs to achieve commercial targets. This role requires a strong leader who can manage day-to-day slots operations, including supplier relationships, to meet required SLAs and commercial targets.

Key Responsibilities:
  • Lead the management of day-to-day 'Always on' slots operations, ensuring supplier relationships are maintained and developed as needs change.
  • Maintain brand standards, compliance requirements, and responsible gaming procedures.
  • Stay informed about the Slots industry across all sectors (Casino, LBO, Bingo, AGC, Online) and recommend revenue-enhancing changes.
  • Support clubs with Slots counts, collections, and discrepancy investigations.
Product and Supplier Management:
  • Ensure Supplier SLAs are maintained and developed as needs change.
  • Maximise revenue by ensuring Machines / Terminals are situated in prime positions, in relation to the Grosvenor Slots Strategy, which is regularly reviewed.
  • Proven track record of positively influencing performance of venues and third-party suppliers.
  • Performance driven.
  • Effective team management skills.
  • Good time-management and prioritisation skills.

The estimated salary for this position is £50,000 - £60,000 per annum, depending on location and experience.



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