Beauty Expert
3 weeks ago
About the Role
We are seeking a talented Beauty Expert to join our team as a Client Services Representative. As a Skincare Specialist, you will be passionate about beauty to create an exceptional customer experience, making your client feel valued, respected, connected, and confident while selling our market-leading products across Skincare, Makeup, and Fragrance.
Key Responsibilities
- Provide inspirational, authentic, and personalized customer service
- Understand your client's skin and makeup goals to confidently recommend custom-fit routines
- Maintain high standards of visual merchandising to create a visually appealing shopping environment
- Work collaboratively with the rest of the team to achieve sales targets and provide an exceptional customer experience
What We Offer
- Competitive industry salary
- Commission scheme eligibility
- Annual Leave & Family Leave
- Product discount/Staff Product Concession monthly credit spend allowance
- Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
- Benefits platform with exclusive discounts and offers
- Work Life Connections – Employee Assistance Programme
- Extensive Training & development offering
Qualifications
- A passion and energy to provide inspirational, authentic, and personalized customer service
- A desire to understand your client's skin and makeup goals to confidently recommend custom-fit routines
- An approachable and friendly personality
- Confidence in speaking to customers, getting to know them, and understanding their needs to best cater to them
- Flexible availability across days/hours
- Previous retail industry/customer services experience is beneficial
- Proof of right to live and work in the country
About Us
The Estée Lauder Companies' collective vision is to be the most inclusive and diverse beauty company in the world, and to be both the employer of choice for diverse talent and the brand of choice for our global consumers. We are a people-first company, respecting and caring for our employees, communities, and consumers.
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