Assistant Shop Manager

3 weeks ago


Liverpool, Liverpool, United Kingdom Frasers Group Full time
Job Summary

We are seeking a highly motivated and experienced Assistant Shop Manager to join our team at Frasers Group. As a key member of our store leadership team, you will be responsible for delivering exceptional customer service, driving sales growth, and leading a high-performing team.

Key Responsibilities
  • Assist the Store Manager in overseeing all aspects of store operations, including sales, customer service, and team management.
  • Support the development and implementation of sales strategies to drive business growth and improve customer engagement.
  • Lead and motivate a team of retail staff to achieve exceptional customer service and sales results.
  • Monitor and control store expenses, including wages, stock, and other operational costs.
  • Ensure compliance with company policies and procedures, including health and safety, customer service, and sales standards.
Requirements
  • Proven experience in a retail management role, with a strong track record of delivering sales growth and customer service excellence.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
  • Ability to work effectively in a fast-paced environment, with a strong focus on customer service and sales results.
What We Offer
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • The opportunity to work with a leading retail brand.


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