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Management Team Member

2 months ago

Stirling, Stirling, United Kingdom Moto Full time
About the Role

We are seeking a highly motivated and experienced Management Team Member to join our team as a Restaurant Supervisor at our KFC location in Stirling. As a key member of our management team, you will be responsible for leading your teams to achieve and deliver excellent brand standards and customer service.

Key Responsibilities
  • Leadership and Team Management
    • Lead your teams to achieve and deliver excellent brand standards and customer service
    • Maximise profit by driving sales and controlling costs
  • Operational Excellence
    • Process stock counts and orders
    • Partner with the leadership team in setting targets for the team to achieve
  • Customer Focus
    • Take ownership of customer feedback, responding appropriately in a timely manner
    • Support the team with preparing food and refreshments
What We Offer
  • Competitive Salary and Benefits
    • Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
  • Development Opportunities
    • Fabulous development opportunities including funded qualifications, leading to the next step in the management team
  • Colleague Discounts
    • Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
Requirements
  • Leadership Experience
    • Previous experience of leading or supervising a team highly desirable
  • Customer Focus
    • Passion for delivering a memorable customer experience
  • Communication and Decision-Making
    • Great communication skills and be comfortable making decisions
  • Initiative and Problem-Solving
    • Ability to work on own initiative and make reasoned decisions under pressure