Risk Management Consultant

3 days ago


Cardiff, Cardiff, United Kingdom LexisNexis Risk Solutions Full time

Estimated Salary: £45,000 - £70,000 per annum

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LexisNexis Risk Solutions is a leading provider of risk assessment solutions, serving a diverse range of industries and organizations. Our Business Services vertical is dedicated to helping businesses of all sizes achieve their goals through effective risk management.

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We are seeking an experienced Customer Experience Specialist to join our team in Wales. In this role, you will be responsible for delivering an exceptional customer experience across all touchpoints, ensuring that our clients receive the highest level of service and support.

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  • Design and implement customer experience initiatives to drive engagement, retention, and loyalty.">
  • Analyze customer feedback and behavior to identify areas for improvement and develop targeted solutions.">
  • Develop and maintain strong relationships with internal stakeholders to ensure seamless delivery of customer-centric solutions.">
  • Stay up-to-date with industry trends, best practices, and emerging technologies to inform customer experience strategy.">
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To succeed in this role, you will need a strong understanding of customer experience principles and practices, as well as excellent communication, interpersonal, and problem-solving skills.



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