Profit Centre Supervisor Harlow

2 days ago


Harlow, Essex, United Kingdom Elis Full time
About the Role
The Profit Centre Manager will be based at our Harlow site, supporting the Fakenham site staff to deliver a customer-centric department. This is a varied role where you will work cross-functionally to review and optimise routes, deliver continuous improvement on route planning efficiency, and be commercially minded, identifying and executing cost-saving opportunities. You will develop and implement policies to ensure a safe working environment and adherence to safety standards. Develop and expand relationships with external stakeholders and organisations to ensure the protection and success of Elis.

Responsibilities:
  1. Lead and manage transport operations to ensure OTIF deliveries and service commitments.
  2. Provide exceptional customer service from the department.
  3. Support the management of profit and loss, controlling costs within agreed budgets.
  4. Ensure compliance with company vision, values, and policies.
  5. Develop new business opportunities to enhance operations.
  6. Maintain good relationships with customers and onboard new business.
  7. Ensure HR compliance, recruit, and train new staff effectively.
  8. Set objectives for staff and conduct regular team meetings.
  9. Ensure excellent customer service and reduce complaints.
  10. Maintain accurate stock records and minimise losses.
  11. Comply with Health and Safety policies, ensure appropriate training, and risk assessments.
  12. Implement accident prevention measures, maintain an effective H&S Committee.
  13. Ensure site property, equipment, and assets are compliant.
  14. Ensure vehicle and driver compliance with regulations, monitor, and minimise fuel consumption.
  15. Conduct daily driver debriefs and ensure the security of company property.

Requirements:
  • Demonstrate significant transport experience within a multi-drop environment.
  • Excellent commercial acumen and budgetary experience.
  • Strong leadership and people management skills.
  • Able to work under pressure, multitasking, and prioritising workloads successfully.
  • PC literate in programmes such as Microsoft Office and CRM systems.
  • Experience in legislative compliance.
  • Technical knowledge of HGV, LGV.

Education:
  • Recognised Management qualification.
  • Hold a Managers CPC.
  • Hold a valid driving licence.
  • NEBOSH Managing Safety or equivalent.


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