Profit Centre Supervisor Harlow
2 days ago
The Profit Centre Manager will be based at our Harlow site, supporting the Fakenham site staff to deliver a customer-centric department. This is a varied role where you will work cross-functionally to review and optimise routes, deliver continuous improvement on route planning efficiency, and be commercially minded, identifying and executing cost-saving opportunities. You will develop and implement policies to ensure a safe working environment and adherence to safety standards. Develop and expand relationships with external stakeholders and organisations to ensure the protection and success of Elis.
Responsibilities:
- Lead and manage transport operations to ensure OTIF deliveries and service commitments.
- Provide exceptional customer service from the department.
- Support the management of profit and loss, controlling costs within agreed budgets.
- Ensure compliance with company vision, values, and policies.
- Develop new business opportunities to enhance operations.
- Maintain good relationships with customers and onboard new business.
- Ensure HR compliance, recruit, and train new staff effectively.
- Set objectives for staff and conduct regular team meetings.
- Ensure excellent customer service and reduce complaints.
- Maintain accurate stock records and minimise losses.
- Comply with Health and Safety policies, ensure appropriate training, and risk assessments.
- Implement accident prevention measures, maintain an effective H&S Committee.
- Ensure site property, equipment, and assets are compliant.
- Ensure vehicle and driver compliance with regulations, monitor, and minimise fuel consumption.
- Conduct daily driver debriefs and ensure the security of company property.
Requirements:
- Demonstrate significant transport experience within a multi-drop environment.
- Excellent commercial acumen and budgetary experience.
- Strong leadership and people management skills.
- Able to work under pressure, multitasking, and prioritising workloads successfully.
- PC literate in programmes such as Microsoft Office and CRM systems.
- Experience in legislative compliance.
- Technical knowledge of HGV, LGV.
Education:
- Recognised Management qualification.
- Hold a Managers CPC.
- Hold a valid driving licence.
- NEBOSH Managing Safety or equivalent.
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