Out of Hours Service Advisor
2 weeks ago
We are seeking a highly motivated and organized individual to join our Emergency Duty Service team as an Out of Hours Service Advisor. The successful candidate will be responsible for providing prompt and efficient responses to service users, carers, agencies, medical care professionals, and other stakeholders.
The role involves using specialist knowledge and judgment to respond to enquiries and requests with appropriate information and advice. This may include identifying and responding to urgent or critical situations by passing referrals to the EDS Social Workers.
The ideal candidate will have excellent customer service skills, experience of working under pressure in a busy office environment, and a working knowledge of standard ICT software and systems. Full training will be provided for this role.
Key Responsibilities:
- Providing accurate and up-to-date information and advice to callers on Social Care policies and services.
- Recording all information quickly and accurately, and entering it onto the appropriate database.
- Capturing data required for performance indicators in the correct format or style.
- Working collaboratively with colleagues to support the sharing of knowledge and new information.
Salary: £17,666 to £20,077 per annum (pro rata) plus 15% Out of Hours allowance.
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Service Advisor Position
4 weeks ago
Chelmsford, Essex, United Kingdom Ernest Gordon Recruitment Full timeUnlock Your Potential as an Automotive Support Specialist with Ernest Gordon Recruitment$25,000 - $32,000 + Competitive Benefits PackageJoin our esteemed team in Chelmsford, working Monday to Friday 8am to 6pm and 1 in 3 Saturdays 8am to 1pmWe are seeking a skilled Service Advisor to provide exceptional customer service and support within our award-winning...
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Senior Clinical Advisor
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Chelmsford, Essex, United Kingdom East of England Ambulance Service Full timeCompany Overview:The East of England Ambulance Service is a leading healthcare provider in the region, committed to delivering high-quality patient care and innovative services. With a strong focus on diversity and inclusion, we strive to represent the communities we serve through our workforce and service provision. Job Summary:We are seeking an experienced...
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Vehicle Mechanic Expert for Ambulance Service
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Car Sales and Service Advisor
2 days ago
Chelmsford, Essex, United Kingdom Auto Skills UK Full timeAbout the Role:">We are currently recruiting for a highly motivated Service Advisor to work within our busy Service Department in Chelmsford. This role offers an attractive salary up to £35,000 per annum, depending on experience, and provides opportunities for career growth and development.">Key Responsibilities:">">Book service appointments with customers...
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Sales and Service Advisor
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Chelmsford, Essex, United Kingdom Stellantis &You Full timeBecoming a Sales and Service Advisor at Stellantis &You is a fantastic opportunity for individuals who enjoy interacting with customers and finding solutions to their needs. In this role, you will work with our sales team to provide quotes and sell Service Plans to retain customers within the group, while also informing and updating them on progress or...
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Customer Experience Advisor
2 months ago
Chelmsford, Essex, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Chelmsford, UK.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating when necessary to...
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Out of School Club Leader
2 weeks ago
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Mortgage Advisor Lead
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Chelmsford, Essex, United Kingdom William H Brown Full timeSenior Mortgage Advisor Role at William H BrownWe are seeking a skilled and motivated Senior Mortgage Advisor to join our Chelmsford team. As a successful Senior Mortgage Advisor, you will be responsible for providing expert advice on mortgage products and services to customers, while also attracting new business and maintaining strong relationships with the...
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Customer Service Representative
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Service Department Coordinator
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Chelmsford, Essex, United Kingdom Auto Skills UK Full timeAuto Skills UK Job Opportunity:">We are seeking a skilled Service Advisor to join our Service Department in Chelmsford, offering a competitive salary up to £35,000 per annum. As a Service Advisor, you will be responsible for booking service appointments, promoting additional services, and maintaining accurate records.">Responsibilities:">">Arrange service...
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Contact Centre Advisor
2 days ago
Chelmsford, Essex, United Kingdom Northumbrian Water Full timeJob DescriptionWe are seeking a highly motivated and results-driven individual to join our Contact Centre team as a Customer Service Advisor.The successful candidate will be responsible for owning customer contact and progress updates, administering duties to support colleagues, and providing excellent communication skills for web chat and social media.
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Human Resources Business Partner
2 weeks ago
Chelmsford, Essex, United Kingdom East of England Ambulance Service Full timeAt the East of England Ambulance Service, we're committed to delivering exceptional healthcare services to our community. As an ER Case Manager, you'll play a vital role in achieving this goal.Job OverviewThis role is responsible for managing and coordinating the Trust's employee relations casework and team. Your key responsibilities will include ensuring...
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Customer Service Professional
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Chelmsford, Essex, United Kingdom Northumbrian Water Full timeAbout the RoleThis is an exciting opportunity to join our team as a Customer Service Advisor. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive a first-class experience.
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Automotive Service Professional
4 weeks ago
Chelmsford, Essex, United Kingdom Lookers Full timeService Advisor RoleChelmsford Volvo is seeking a skilled and dedicated Service Advisor to join our Aftersales Team.Key ResponsibilitiesBooking MOTs, services, and repair work for our customersAdvising customers on warranty cover and upselling additional parts/accessoriesLiaising with the Aftersales department to schedule appointmentsManaging customer...
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Automotive Customer Service Representative
2 days ago
Chelmsford, Essex, United Kingdom Auto Skills UK Full timeCompany Overview:">Auto Skills UK is a reputable car dealership dedicated to providing exceptional customer service. Our team of experienced professionals is committed to delivering top-notch services to our valued customers.">Job Description:">We are seeking an enthusiastic Service Advisor to join our team in Chelmsford, offering a competitive salary up to...
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Expert Mortgage Advisor
4 weeks ago
Chelmsford, Essex, United Kingdom Deverell Smith Recruitment Ltd Full timeAbout the RoleAs a Mortgage Advisor with Deverell Smith Recruitment Ltd, you'll be part of a leading and fast-growing financial services firm in Chelmsford known for innovation, integrity, and exceptional client service. This company has built a stellar reputation for its commitment to excellence, fostering a culture where expertise and client satisfaction...
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Food Service Team Member
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Automotive Service Professional
3 weeks ago
Chelmsford, Essex, United Kingdom Lookers Full timeCompany OverviewChelmsford Land Rover is a leading dealership in the automotive industry, committed to delivering exceptional customer experiences.Salary and BenefitsWe offer a competitive salary of £36,000 (basic) + up to £6,000 bonus, ensuring our Service Advisors are well rewarded for their hard work and dedication.Job DescriptionAs an experienced...
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Customer Service Representative
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Chelmsford, Essex, United Kingdom Pets Corner UK Full timeThe role of Sales Advisor at Pets Corner UK requires a customer-focused individual who can deliver exceptional service and go the extra mile for every customer.You will be responsible for assessing customers' needs, recommending Pets Corner products and services, and maintaining high standards in store.The ideal candidate will have a genuine interest in the...
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Service Improvement and Operations Assistant
2 weeks ago
Chelmsford, Essex, United Kingdom Adore Recruitment Full timeJob Description: The Service Improvement and Operations Assistant will play a critical role in enhancing our customer service capabilities. Key responsibilities include responding to customer enquiries, managing queries, and collaborating with the supervisor and Customer Service Manager to achieve business objectives.Salary and Benefits: £24,500 - £25,350...