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Hospitality Staff Member

2 months ago

Blackburn, Blackburn with Darwen, United Kingdom Sodexo Prestige Venues & Events Full time
Join Our Team as a Hospitality Staff Member

We are seeking a highly motivated and customer-focused individual to join our team as a Hospitality Staff Member at Blackburn Rovers Football Club. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and ensuring that our guests have an unforgettable experience.

Key Responsibilities:
  • Welcoming guests and taking orders
  • Handling, preparing, and ferrying alcoholic and non-alcoholic drinks
  • Care about customer satisfaction and deliver the optimal client service experience
  • Serving guests in a friendly, welcoming, and efficient manner while maintaining a clean and safe work environment
  • Help answer questions and make suggestions regarding food and beverage choices and related items
  • Excellent verbal communication skills
  • Being friendly yet professional
  • Being a team player with an ability to resolve conflict and take criticism
  • Good attention to detail and punctuality
  • Being proactive is key
  • Experience within hospitality
  • A flexible 'can do' attitude
  • The ability to multi-task within a fast-paced environment
About Us:

Sodexo Live is a world-leading food and facilities management company that provides exceptional events at the most prestigious venues on the planet. We take pride in crafting unforgettable moments for our guests and believe in making every moment count. As part of our team, you will have the opportunity to gain the skills to thrive for a long-term career with a team that is inclusive and always ready to embrace the moment.

We contribute to the success of events such as Royal Ascot, the Tour de France, the Rugby World Cup, and soon the Paris 2024 Games, and showcase exceptional venues such as the Eiffel Tower Restaurants, Bateaux Parisiens, Yachts de Paris, the Royal Academy of Arts in London, the Museo del Prado in Madrid, the Hard Rock Stadium, the Scottish National Gallery, and the Hollywood Bowl in Los Angeles.

Other venues in the UK include, Fulham FC, the ACC Liverpool, and Edinburgh's magnificent Signet Library.

We are part of Sodexo, which provides catering, facilities management, employee benefits, and personal home services to 100 million consumers daily in 56 countries. At Sodexo, we believe in the difference a day makes. That's why we are proud to focus on people's essential needs: we see them as key to improve the quality of life. We know that by focusing on the tangible, the real, the concrete improvements, day after day, for millions of people, we have a big impact not only on individuals but also on society and the planet. We believe it all starts with the everyday.