Luxury Spa Experience Lead
1 month ago
Spa Manager Job Description:
Bannatyne's luxury spa is looking for an experienced Spa Manager to oversee daily operations, manage staff, and drive revenue growth. This is a full-time position based in Milton Keynes, offering a competitive salary of £13.00 per hour.
About You:
The ideal candidate will have excellent communication skills, proven experience in customer service, and the ability to work flexibly. You will be responsible for leading a team of skilled therapists and support staff, developing strategies to improve client satisfaction, and maintaining high standards of cleanliness and customer service.
Key Responsibilities:
- Oversight of daily spa operations, ensuring seamless guest experiences.
- Lead and motivate a team of therapists and support staff.
- Develop strategies to increase revenue and client satisfaction.
- Perform spa treatments, maintaining high standards of cleanliness and customer service.
- Manage inventory, budgets, and scheduling for efficient operations.
Requirements:
- NVQ Level 2 & 3 Beauty Therapy qualification or equivalent.
- Excellent written and verbal communication skills.
- Proven customer service experience.
- Flexibility and proactive prioritization.
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