Support Assistant
2 weeks ago
Vetro Recruitment is seeking a highly skilled and compassionate Support Assistant to join our team in a fantastic service in the Cardiff area. As a Support Assistant, you will play a vital role in providing support to women and children who have experienced domestic violence.
Key Responsibilities- Provide individually tailored support packages to service users, promoting their independence and well-being.
- Work collaboratively with external agencies to ensure seamless support and advocacy for service users.
- Conduct thorough risk assessments and develop effective safety plans to mitigate potential risks.
- Provide crisis intervention and support, ensuring the immediate needs of service users are met.
- Maintain accurate and detailed records, ensuring the CRM is up-to-date and reflective of service user needs.
- Signpost and support service users to various agencies, promoting access to essential services.
- Promote the service and its values, ensuring a positive reputation and strong relationships with stakeholders.
- Participate in ongoing training and development to enhance skills and knowledge, ensuring best practice in domestic violence support.
- Hold a SafeLives IDVA training certificate or a relevant degree, or demonstrable equivalent experience or a vocational qualification.
- Hold a valid driving license and have access to a vehicle.
- Have a thorough understanding of domestic violence and abuse, including its impact on victims and their children.
- Understand child protection issues and effective safeguarding practices.
- Have experience in engaging with external agencies and promoting collaborative working.
- Possess strong crisis management skills and the ability to work under pressure.
- Excellent IT and communication skills, with the ability to provide practical and emotional support.
- Ability to manage own workload and work effectively as part of a team.
- A competitive salary of £24,800.
- A 35-hour working week, Monday to Friday.
- A permanent contract with opportunities for career development.
- A flexible working arrangement, with shifts between 09:00 and 19:00.
- A generous annual leave package, including 26 days plus bank holidays.
- A comprehensive pension scheme.
- Life assurance and employee assistance programs.
- Flexi working and paid company sick pay and emergency dependent leave.
- A real living wage employer and bike-to-work scheme.
-
Client Support Coordinator
1 month ago
Cardiff, Cardiff, United Kingdom Victim Support Full timeClient Support Coordinator We are pleased to announce an opportunity for a Client Support Coordinator to join our dedicated team at Victim Support. This position is designed to provide essential assistance within our service, focusing on supporting individuals and communities affected by hate-related incidents. Role Overview: The Client Support Coordinator...
-
Client Support Coordinator
1 month ago
Cardiff, Cardiff, United Kingdom Victim Support Full timeClient Support Coordinator We are pleased to announce an exciting opportunity for a Client Support Coordinator within our dedicated team, focusing on providing essential assistance to individuals affected by crime. Our organization promotes a flexible working environment, allowing you to balance your time between our office and remote work, with a...
-
Family Support Coordinator
3 weeks ago
Cardiff, Cardiff, United Kingdom Victim Support Full timeAbout the Role:We are seeking a highly skilled and compassionate Homicide Family Caseworker to join our team at Victim Support. As a key member of our Homicide Service, you will provide exceptional support to families bereaved by and witness to homicide, delivering a tailored package of support to service users and their families.Key Responsibilities:Manage...
-
Family Support Coordinator
2 weeks ago
Cardiff, Cardiff, United Kingdom Victim Support Full timeAbout the Role:We are seeking a highly skilled and compassionate Homicide Family Caseworker to join our team at Victim Support. As a key member of our Homicide Service, you will provide exceptional support to families bereaved by and witness to homicide, delivering a tailored package of support to service users and their families.Key Responsibilities:Manage...
-
Client Support Coordinator
1 month ago
Cardiff, Cardiff, United Kingdom Victim Support Full timeClient Support Coordinator We are pleased to announce an opportunity for a Client Support Coordinator to join our dedicated team at Victim Support. This position is integral to our operations, focusing on delivering exceptional assistance to individuals and communities affected by hate incidents. The role encompasses a variety of responsibilities,...
-
Support Line Specialist
1 month ago
Cardiff, Cardiff, United Kingdom Victim Support Full timeSupport Line Specialist We are pleased to announce an opportunity for a Support Line Specialist to become part of our expanding National Contact Centre team. This role involves working full-time hours across a flexible 24/7 schedule. Are you passionate about making a positive impact in people's lives? Do you wish to play a role in facilitating change...
-
Administrative Support for a Vital Service
4 weeks ago
Cardiff, Cardiff, United Kingdom Victim Support Full timeAbout Victim Support Victim Support is dedicated to providing essential support and services to individuals and communities affected by crime and trauma. We strive to empower victims, promote healing, and advocate for their rights. The Role: Service Delivery Assistant We are seeking a highly organized and motivated individual to join our team as a Service...
-
Support Line Specialist
1 month ago
Cardiff, Cardiff, United Kingdom Victim Support Full timeSupport Line Specialist We are pleased to announce an opportunity for a Support Line Specialist to become part of our expanding National Contact Centre team. This role involves working 37.5 hours per week on a rotating schedule that covers 24/7 operations. Are you eager to make a positive impact every day? Do you wish to play a role in facilitating...
-
Support Line Specialist
1 month ago
Cardiff, Cardiff, United Kingdom Victim Support Full timeWe are pleased to announce an opportunity for a Support Line Specialist to become part of our expanding National Contact Centre team. This role involves working 37.5 hours a week on a flexible 24/7 schedule.Are you passionate about making a positive impact every day? Do you aspire to drive change and enhance the lives of those in need?Key Responsibilities:As...
-
Helpline Support Specialist
6 days ago
Cardiff, Cardiff, United Kingdom Victim Support Full timeAbout the Role:We are seeking a skilled and compassionate Helpline Advisor to join our National Contact Centre team in Cardiff. As a key member of our team, you will provide vital support and guidance to victims of crime and those affected by it.Key Responsibilities:Respond to victims of crime by providing support, information, and referrals to Victim...
-
Helpline Support Specialist
6 days ago
Cardiff, Cardiff, United Kingdom Victim Support Full timeAbout the Role:We are seeking a skilled and compassionate Helpline Advisor to join our National Contact Centre team in Cardiff. As a key member of our team, you will provide vital support and guidance to victims of crime and those affected by it.Key Responsibilities:Respond to victims of crime by providing support, information, and referrals to Victim...
-
Support Line Specialist
1 month ago
Cardiff, Cardiff, United Kingdom Victim Support Full timeWe are pleased to announce an opportunity for a Support Line Specialist to become a part of our expanding National Contact Centre team. This role involves working 37.5 hours a week on a flexible 24/7 schedule.Are you passionate about making a positive impact? Do you aspire to drive change and improvement for individuals in need?Do you possess resilience and...
-
Homicide Caseworker
2 weeks ago
Cardiff, Cardiff, United Kingdom Victim Support Full timeAbout the Role:We are seeking a highly skilled and compassionate Homicide Family Caseworker to join our team at Victim Support. As a key member of our team, you will provide exceptional support to families bereaved by and witness to homicide, delivering a tailored package of support to service users and their families.Key Responsibilities:Manage a complex...
-
Homicide Caseworker
2 weeks ago
Cardiff, Cardiff, United Kingdom Victim Support Full timeAbout the Role:We are seeking a highly skilled and compassionate Homicide Family Caseworker to join our team at Victim Support. As a key member of our team, you will provide exceptional support to families bereaved by and witness to homicide, delivering a tailored package of support to service users and their families.Key Responsibilities:Manage a complex...
-
Helpline Advisor
2 weeks ago
Cardiff, Cardiff, United Kingdom Victim Support Full timeAbout the Role:This is an exciting opportunity to join our team as a Helpline Advisor at Victim Support. As a Helpline Advisor, you will be responsible for providing support, information, and referrals to victims of and those affected by crime.Key Responsibilities:Respond to victims of and those affected by crime by providing support, information, and...
-
Helpline Advisor
2 weeks ago
Cardiff, Cardiff, United Kingdom Victim Support Full timeAbout the Role:This is an exciting opportunity to join our team as a Helpline Advisor at Victim Support. As a Helpline Advisor, you will be responsible for providing support, information, and referrals to victims of and those affected by crime.Key Responsibilities:Respond to victims of and those affected by crime by providing support, information, and...
-
Player Support Liaison Officer
3 weeks ago
Cardiff, Cardiff, United Kingdom CFLI Careers Support Full timeAbout the RoleCFLI Careers Support is seeking a highly organized and detail-oriented Player Support Liaison Officer to provide exceptional care and support to our players and staff members.Key ResponsibilitiesPlayer Induction and OnboardingDevelop and implement a comprehensive player induction pack to ensure a smooth transition for newly recruited...
-
Homicide Caseworker
3 weeks ago
Cardiff, Cardiff, United Kingdom Victim Support Full timeAbout the Role:We are seeking a highly skilled and compassionate Homicide Family Caseworker to join our team at Victim Support. As a key member of our Homicide Service, you will provide high-quality, bespoke support to service users who have been bereaved by or witnessed homicide.Key Responsibilities:Manage a complex caseload of service users, providing...
-
Homicide Caseworker
2 weeks ago
Cardiff, Cardiff, United Kingdom Victim Support Full timeAbout the Role:We are seeking a highly skilled and compassionate Homicide Family Caseworker to join our team at Victim Support. As a key member of our Homicide Service, you will provide high-quality, bespoke support to service users who have been bereaved by or witnessed homicide.Key Responsibilities:Manage a complex caseload of service users, providing...
-
Care Support Worker
1 week ago
Cardiff, Cardiff, United Kingdom Individual Support Services Limited Full timeAbout the RoleWe are seeking a compassionate and dedicated Care Assistant to join our team at Individual Support Services Limited. As a Care Assistant, you will play a vital role in supporting our clients to live safe and supported lives in their own homes.Key ResponsibilitiesSupport clients with personal care, including bathing, dressing, and managing...