Hotel Reception Specialist

4 days ago


Crawley, West Sussex, United Kingdom Accor Hotels Full time
Our Mission
We strive to provide unique and memorable experiences for our guests, while consistently exceeding their expectations. Our goal is to build long-term relationships with our customers and create a loyal community of Accor Hotels fans.

Job Responsibilities
The Customer Service Associate will be responsible for providing top-notch service to our guests, responding to their needs and resolving any issues that may arise. This role requires excellent communication and interpersonal skills, as well as the ability to work effectively in a team environment.

Requirements
A minimum of 2 years' experience in a customer-facing role is required, with a proven track record of delivering exceptional service. A high school diploma or equivalent is also necessary. Familiarity with hotel operations and software systems is a plus.

Compensation and Benefits
The estimated annual salary for this position is between $50,000 and $65,000, based on location and experience. We offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as paid time off and opportunities for professional growth and development.

Accommodations and Perks
Our hotels are equipped with state-of-the-art facilities and amenities, offering our staff a comfortable and convenient work environment. As a valued member of our team, you will have access to exclusive discounts and perks, including discounted rates on hotel stays and dining at our restaurants.

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