Field Service Engineer

3 weeks ago

Swansea, City and County of Swansea, United Kingdom Virgin Media O2 Full time
Job Title: Field Technician

We are seeking a motivated and customer-focused individual to join our team of Field Service Engineers as a Field Technician. As a Field Technician, you will be responsible for installing and repairing our broadband and mobile network infrastructure.

Key Responsibilities:
  • Install and repair broadband and mobile network equipment
  • Diagnose and resolve technical issues
  • Provide excellent customer service and support
  • Work at heights and in all weather conditions
Requirements:
  • UK Manual driving licence with no more than 8 points
  • Ability to work at heights and in all weather conditions
  • Problem-solving skills and ability to find suitable solutions for customers
  • Excellent customer service and communication skills
What We Offer:
  • Competitive salary of £29,000, plus overtime and performance-based commission
  • Company van and fuel card
  • 25 days of annual leave, including your birthday
  • First-rate pension programme with up to 10% matching contributions
  • Wellbeing benefits, including the Unmind App and BUPA medical coverage

We are an equal opportunities employer and welcome applications from diverse candidates. We are committed to creating an inclusive and supportive work environment.

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