Operations Director

4 weeks ago


Reading, Reading, United Kingdom Elior Full time

Job Overview

We are seeking an experienced and enthusiastic Operations Director to join our team across the London and South regions.

This role sits within our Education division, catering for students, and is dedicated to providing high-quality, nutritious, fresh, and sustainable food for our younger generation.

Key Responsibilities

  • Accountable for creating a culture of excellent customer experience within their community
  • Accountable for ensuring legal and company compliance within strategic area of responsibility
  • Accountable for creating a platform for financial growth, exceeding financial targets
  • Accountable for building and proactively maintaining external relationships with senior clients to exceed client expectations, deliver a value-added service proposition which will build and sustain industry competitive advantage
  • Oversee Operations Management function within area of responsibility
  • Accountable for overseeing recruitment, support, training and development of operations team in order to deliver an efficient, high quality, financially beneficial value proposition to Company and senior client in line with Company processes
  • Support the sales team with site visits, sales presentations, and ensuring bids are operationally sound. Developing centre of excellences within sites to be used as reference points is essential

Requirements

  • Extensive experience in contract catering, within a multi-site, senior management role
  • Education experience will be an advantage
  • Ability to demonstrate experience in leading, inspiring and motivating a large and diverse team
  • Proven experience of working closely and successfully with clients
  • Confidence in numbers and P&L management

What We Offer

  • Salary of up to £70,000 plus a 15% KPI performance-related bonus and company car/allowance
  • FREE On-Site Lunches
  • Support Your Way of Life: Flexible Working, Hybrid Working Model, Holiday Allowance, Additional Holiday Purchase Option, Family Leave, Paid Charity Leave
  • Opportunities for career progression while developing a close-knit community
  • Access mental health support & comprehensive wellbeing benefits
  • Life assurance, workplace pension schemes, discounts, cashback, entertainment, leisure discounts, & a cycle to work scheme

About Elior

Elior is a multi-award-winning people business and one of the UK's leading contract caterers, with over 10,000 colleagues operating across a diverse range of sectors.

We are committed to an inclusive culture and want our people to feel appreciated, supported, and fulfilled.

That's why 85% of colleagues tell us how proud they are to work for us.


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