Digital Application Services Leader
7 days ago
DGH Recruitment is seeking a highly skilled Digital Application Services Leader to join our team. As a key member of our IT infrastructure team, you will be responsible for overseeing the UK Digital Applications and Workplace infrastructure, ensuring operations adhere to established standards while promoting KPIs, agility, automation, and optimization.
Key Responsibilities:
- Provide an internal escalation point for Digital Application and Workplace issues.
- Monitor and maintain data processing and data integrations.
- Represent the area in CAB meetings, assessing impact and risk of change whilst owning the approval process.
- Manage team training and development plans to support career and continuous development.
- Collaborate with the development/integrations/data teams to ensure supportable solution delivery and quality assure systems as they move through solution lifecycle.
- Delve projects and change to improve systems manageability & supportability (in house & 3rd party) within the Change Management process.
- Collaborate with the project delivery teams to ensure resourcing and support models are in place for new change and transformation activities.
Requirements:
- Excellent troubleshooting, problem solving & delivery skills coupled with a good understanding of ITIL framework.
- Data/Database Management
- Virtual Desktop Delivery
- CRM platforms including Dynamics 365
- SaaS and Private Cloud (Azure) Application Delivery
The salary for this role is £80,000 per annum, making it an excellent opportunity for professionals looking to take their careers to the next level. If you have the required skills and experience, please submit your application.
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