Hotel Guest Service Representative
3 days ago
Aimbridge Hospitality EMEA is a leading hospitality company with a portfolio of over 1,600 hotels and resorts worldwide. We work with top brands such as Hilton, Accor, Marriott, and IHG, as well as small independent hotels.
As a Guest Service Assistant, you will be the first point of contact for our guests, providing a warm welcome and exceptional service. You will work closely with your team to ensure a smooth and efficient experience for our guests.
Key Benefits:
- Hotel discounts portfolio-wide, including staff rates and up to 50% discount on food and beverage and spa.
- Wagestream: stream up to 40% of your pay as you earn it and set automatic savings to support your financial wellbeing.
- 24/7 access to our employee assistance program.
- Volunteer days: up to two days per year to support a charity of your choice.
To be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards. You will be based in the Hampton by Hilton Hamilton Hotel, working as part of a team of passionate people who know that being the best doesn't always mean working around the clock.
We are committed to representing our global community and enabling everyone to be their best selves. If you are passionate about hospitality and delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.
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