Resident Liaison Officer
2 months ago
Job Summary:
FBR Construction Recruitment is seeking a highly skilled Resident Liaison Officer to join our team in Hampshire and Berkshire regions. As a key member of our team, you will be responsible for fostering positive relationships with residents, providing liaison services, and ensuring optimised service delivery.
Key Responsibilities:
- Engage with and support residents, building strong relationships and providing exceptional liaison services across the region.
- Notify residents about upcoming works, maintaining up-to-date trackers and records to ensure seamless communication.
- Design and implement lists of outstanding works, ensuring timely completion of all work activities upon project completion.
- Liaise with end users, tenants, and stakeholders to address concerns and resolve issues promptly and professionally.
- Cement a solid rapport with residents by resolving issues and complaints, acting as the primary point of contact.
What We Offer:
- An attractive salary and benefits package, including a car or car/mileage allowance.
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