Key Holder
1 month ago
Key Holder Job Description
We are seeking a highly motivated and enthusiastic individual to join our team as a Key Holder. As a Key Holder, you will be responsible for opening and closing the store, cashing up at the end of the day, and providing backup support to the Store/Deputy Manager.
Key Responsibilities:
- Responsible for opening and closing the store in the absence of management
- Cashing up at the end of the day and ensuring correct procedures are followed
- Providing backup support to the Store/Deputy Manager and reporting back on any issues
- Optimising sales and individual customer purchases
- Engaging customers with a first-class customer service
- Operating the till and handling financial transactions
- Replenishing stock with our fantastic products and specialist brands
- Assisting with deliveries and stock handling on a regular basis
- Undertaking cleaning and housekeeping duties
- Ensuring compliance with all company procedures
- Taking responsibility for personal development and actively seeking opportunities for improvement
- Responsible for Health and Safety
Requirements:
- A warm, friendly, and engaging personality is essential
- Highly motivated and a desire to be the best with energy and enthusiasm to succeed
- A proven ability to work well within a team and use own initiative
- Ability to adapt to frequent change and a high-pressure environment
- Experience in a customer service role with face-to-face customer contact is highly desirable
- Experience in a retail environment with a quality brand is desirable but not essential
- Knowledge and understanding of High Street fashion
This is a guaranteed weekly minimum, but there is an expectation to work more hours and flexibility is required, especially during peak trading periods. Pay rates are £11.83 per hour, regardless of age.
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