Hillsborough Store Operations Manager
3 weeks ago
We are seeking a results-driven individual to join our team as a Duty Manager at our award-winning Hillsborough SPAR store.
This is an exciting opportunity for a motivated and experienced leader/supervisor to drive success and growth in this pivotal role.
About You- You have previous management or supervisor experience within a food retail or similar fast-paced operation.
- You are committed to achieving and sustaining exceptional customer service standards.
- You can plan, organise and prioritise effectively.
- You have the ability to communicate and influence at all levels.
As a Duty Manager, you will be responsible for supporting the Store Manager in leading and motivating a team of colleagues. You will contribute to achieving store sales and profitability through 'Brilliant Basics, Moments of Wow, Food For Later, Food For Now'.
You will manage, coach and support colleagues, assisting in developing a motivated and empowered team through a positive, engaging management style.
Key responsibilities include:
- Supporting the Store Manager to ensure a safe, legal and high performing store.
- Assisting the Store Manager to deliver all store operations, objectives and KPI's.
- Managing cash reconciliations, voids and refunds and other 'management' tasks for till colleagues.
- Being a role model and leading the team to work together to provide an exceptional customer experience.
We are a dynamic and innovative retail, wholesale and foodservice business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends.
A company that owns 260 SPAR convenience stores and employs over 7,000 people, with a turnover of £1 billion.
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