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Community Development Officer

2 months ago

Daventry, Northamptonshire, United Kingdom Futures Housing Group Full time
About the Role

Futures Housing Group is seeking a highly motivated and customer-focused individual to join our Communities Team as an Assistant Communities Housing Officer.

Key Responsibilities:

  • Work collaboratively with communities, voluntary groups, and partners to achieve the aims and objectives of our Community Engagement Strategy.
  • Develop and maintain effective relationships with partner agencies to ensure seamless service delivery.
  • Provide timely and effective advice, signposting, or handovers to customers, ensuring their needs are met with a high level of customer satisfaction.
  • Ensure accurate and prompt recording and processing of tenancy management requests, including home visits for tenancy assignments, mutual exchanges, and successions.

What We Offer:

  • A dynamic and supportive work environment with opportunities for growth and development.
  • A competitive salary and benefits package, including 25 days' holiday per year plus bank holidays.
  • The chance to work with a highly successful, independent, not-for-profit organisation providing homes and support for thousands of people across the Midlands.
  • A chance to be part of an Investors in People Platinum employer with a strong emphasis on health and well-being.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Strong problem-solving and analytical skills.
  • Ability to maintain accurate records and documents.

Language: English (en-US)