Business Development Role
6 days ago
We're a dynamic and innovative company based in the UK, offering a range of services to support businesses. Our team is passionate about delivering exceptional results and creating a positive working environment.
Digital Account Executive RoleThis exciting role involves supporting our client relations team with excellent communication skills, attention to detail, and a willingness to learn and adapt to new situations.
Main Tasks and Responsibilities:- Client Relations: Deliver high-quality customer service via phone, email, instant message, project management tasks, or in-person interactions
- Department Assistance: Assist in building out department documentation for processes and procedures
- Knowledge Sharing: Support management of internal communications, knowledge sharing, and client updates
- Problem-Solving: Collaborate in data gathering, testing, and raising dev tasks/issues
- Process Enhancement: Identify enhancements/improvements within the department and processes, bringing new ideas to streamline and build further efficiencies and client satisfaction
- Excellent communication and customer service skills
- Good organisation and time management abilities
- Ability to interpret questions or information, including technical details, and communicate them effectively between relevant teams and clients
- A competitive salary of £25,000-£30,000 per annum
- Flexible working hours and occasional remote work options
- A generous pension scheme and private healthcare benefits
- A 4-day work week after completing the 6-month probation period
Please attach your current CV and cover letter explaining your interest in the role. Interviews will be conducted via video call on Zoom or in person at our offices in Crawley. Note that applicants must live within a reasonable travelling distance and be based in the UK.
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