Patient Care Coordinator
4 weeks ago
We are seeking a highly skilled and organized Patient Administrator to join our team at InHealth Group. As a Patient Administrator, you will play a vital role in ensuring our patients receive the best standard of care throughout their visit.
Key Responsibilities- Provide a welcoming and professional first point of contact for all patients, coordinating their arrival through to departure.
- Deal with telephone and direct enquiries in a prompt and effective manner, ensuring the provision of information and prioritization of queries as appropriate.
- Ensure that clinically validated appointments are booked appropriately and according to clinical priority on the appointments system.
- Ensure all patients are invoiced promptly and accurately and that payment is taken on the day, recorded and banked promptly.
- Track and distribute imaging data and reports to referrers, ensuring that results are dispatched in line with clinical priority and contractual performance indicators.
- Check the pre-authorizations for insured patients.
- Maintain stock control and be responsible for purchasing consumables and supplies as and when required.
- Assist in the completion of month-end administrative procedures for the management team.
- Participate in governance activities, audits, personal development, and team meetings.
- Ensure due regard is given to the customs, values, and spiritual beliefs of patients, making sure their views are sought and taken into account.
- Maintain a clean and safe working environment.
- Comply with ISO standards in respect of information security management.
- Report all incidents and complaints in line with company policy.
- Skills in administration processes and proficiency with Microsoft packages.
- Experience in dealing with customers and/or patients and knowledge of how to handle their queries effectively and sensitively.
- The ability to conduct themselves in a professional manner with both patients and colleagues.
- Good listening skills with the ability to present information in a logical manner.
- The ability to demonstrate an appreciation of patient care and confidentiality.
- An understanding of data protection and its importance in the workplace.
- A proven level of accuracy and attention to detail.
- Flexibility in their working patterns to fulfill clinical requirements and be willing to adjust these at short notice to accommodate unexpected changes.
- A fantastic benefits package, available through a mobile-enabled rewards platform, called InJoy.
- 27 days annual leave (plus bank holidays).
- Generous company contribution pension scheme.
- Private medical insurance options.
- Life assurance.
- Hybrid and flexible working opportunities.
- Fantastic learning and development opportunities.
- 24/7 access to a dedicated well-being hub and an Employee Assistance Programme.
- Enhanced parental leave.
- Monthly award programme and online peer-to-peer recognition.
- Long service recognition, with vouchers and additional annual leave.
- Refer a friend bonus.
- Discounts on InHealth's healthcare services.
- Smart tech, Cycle to Work, and thousands of discounts and cashback options.
- Paid-for professional memberships and more.
InHealth Group is the UK's largest specialist provider of diagnostic and healthcare solutions. Our aim is to make healthcare better for patients by working collaboratively with the NHS to deliver a range of high-quality tests, scans, assessments, and procedures. In the last year, we have supported more than 3 million people in their healthcare journeys, the majority of which are NHS patients and service users.
As a people-focused organization, our teams are integral in how we deliver our services, and our values of Trust, Passion, Care, and Fresh Thinking underpin everything we do, influencing the way we interact with patients, customers, and colleagues.
Our mission is to be the preferred provider of high-quality diagnostics and healthcare solutions in hospitals and in accessible community settings, serving 5 million patients from 1,000 locations by 2025.
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Patient Care Coordinator
3 weeks ago
South Shields, South Tyneside, United Kingdom Inhealth Group Full timeAbout the RoleWe are seeking a highly skilled and motivated Patient Administrator to join our dynamic team at InHealth Group. As a Patient Administrator, you will play a vital role in ensuring our patients receive the best standard of care throughout their visit.Key ResponsibilitiesProvide a welcoming and professional first point of contact for all patients,...
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Patient Care Coordinator
3 weeks ago
South Shields, South Tyneside, United Kingdom Inhealth Group Full timeAbout the RoleWe are seeking a highly skilled and motivated Patient Administrator to join our dynamic team at InHealth Group. As a Patient Administrator, you will play a vital role in ensuring our patients receive the best standard of care throughout their visit.Key ResponsibilitiesProvide a welcoming and professional first point of contact for all patients,...
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Patient Care Coordinator
1 week ago
South Shields, South Tyneside, United Kingdom Inhealth Group Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Patient Administrator to join our team at InHealth Group. As a Patient Administrator, you will play a vital role in ensuring our patients receive the best standard of care throughout their visit.Key ResponsibilitiesFirst Point of Contact: Provide a welcoming and professional first point of...
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Patient Care Coordinator
3 weeks ago
South Shields, South Tyneside, United Kingdom Inhealth Group Full timeAbout the RoleWe are seeking a highly skilled and organized Patient Administrator to join our dynamic team at InHealth Group. As a Patient Administrator, you will play a vital role in ensuring our patients receive the best standard of care throughout their visit.Key ResponsibilitiesFirst Point of Contact: Provide a welcoming and professional first point of...
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Patient Care Coordinator
4 weeks ago
South Shields, South Tyneside, United Kingdom Inhealth Group Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Patient Administrator to join our team at InHealth Group. As a Patient Administrator, you will play a vital role in ensuring our patients receive the best standard of care throughout their visit.Key ResponsibilitiesFirst Point of Contact: Provide a welcoming and professional first point of...
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Patient Care Coordinator
4 weeks ago
South Shields, South Tyneside, United Kingdom Inhealth Group Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Patient Administrator to join our team at InHealth Group. As a Patient Administrator, you will play a vital role in ensuring our patients receive the best standard of care throughout their visit.Key ResponsibilitiesFirst Point of Contact: Provide a welcoming and professional first point of...
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Patient Care Coordinator
1 month ago
South Shields, South Tyneside, United Kingdom Inhealth Group Full timeAbout the RoleWe are seeking a highly skilled and organized Patient Administrator to join our dynamic team at InHealth Group. As a Patient Administrator, you will play a vital role in ensuring our patients receive the best standard of care throughout their visit.Key ResponsibilitiesFirst Point of Contact: Provide a welcoming and professional first point of...
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Patient Care Coordinator
1 month ago
South Shields, South Tyneside, United Kingdom Inhealth Group Full timeAbout the RoleWe are seeking a highly skilled and organized Patient Administrator to join our dynamic team at InHealth Group. As a Patient Administrator, you will play a vital role in ensuring our patients receive the best standard of care throughout their visit.Key ResponsibilitiesFirst Point of Contact: Provide a welcoming and professional first point of...
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Patient Care Coordinator
2 weeks ago
South Shields, South Tyneside, United Kingdom Inhealth Group Full timeAbout the RoleWe are seeking a highly skilled and motivated Patient Administrator to join our dynamic team at InHealth Group. As a Patient Administrator, you will play a vital role in ensuring our patients receive the best standard of care throughout their visit.Key ResponsibilitiesFirst Point of Contact: Provide a welcoming and professional first point of...
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Patient Care Coordinator
2 weeks ago
South Shields, South Tyneside, United Kingdom Inhealth Group Full timeAbout the RoleWe are seeking a highly skilled and motivated Patient Administrator to join our dynamic team at InHealth Group. As a Patient Administrator, you will play a vital role in ensuring our patients receive the best standard of care throughout their visit.Key ResponsibilitiesFirst Point of Contact: Provide a welcoming and professional first point of...
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Patient Care Coordinator
1 week ago
South Shields, South Tyneside, United Kingdom Inhealth Group Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Patient Administrator to join our team at InHealth Group. As a Patient Administrator, you will play a vital role in ensuring our patients receive the best standard of care throughout their visit.Key ResponsibilitiesFirst Point of Contact: Provide a welcoming and professional first point of...
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Patient Care Coordinator
3 weeks ago
South Shields, South Tyneside, United Kingdom Inhealth Group Full timeAbout the RoleWe are seeking a highly skilled and organized Patient Administrator to join our dynamic team at InHealth Group. As a Patient Administrator, you will play a vital role in ensuring our patients receive the best standard of care throughout their visit.Key ResponsibilitiesFirst Point of Contact: Provide a welcoming and professional first point of...
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Patient Care Coordinator
4 weeks ago
South Shields, South Tyneside, United Kingdom Inhealth Group Full timeAbout the RoleWe are seeking a highly skilled and motivated Patient Administrator to join our dynamic team at InHealth Group. As a Patient Administrator, you will play a vital role in ensuring our patients receive the best standard of care throughout their visit.Key ResponsibilitiesFirst Point of Contact: Provide a welcoming and professional first point of...
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Patient Care Coordinator
4 weeks ago
South Shields, South Tyneside, United Kingdom Inhealth Group Full timeAbout the RoleWe are seeking a highly skilled and motivated Patient Administrator to join our dynamic team at InHealth Group. As a Patient Administrator, you will play a vital role in ensuring our patients receive the best standard of care throughout their visit.Key ResponsibilitiesFirst Point of Contact: Provide a welcoming and professional first point of...
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Patient Care Coordinator
3 weeks ago
South Shields, South Tyneside, United Kingdom Inhealth Group Full timeAbout the RoleWe are seeking a highly skilled and motivated Patient Administrator to join our dynamic team at InHealth Group. As a Patient Administrator, you will play a vital role in ensuring our patients receive the best standard of care throughout their visit.Key ResponsibilitiesFirst Point of Contact: Provide a welcoming and professional first point of...
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Patient Care Coordinator
3 weeks ago
South Shields, South Tyneside, United Kingdom Inhealth Group Full timeAbout the RoleWe are seeking a highly skilled and motivated Patient Administrator to join our dynamic team at InHealth Group. As a Patient Administrator, you will play a vital role in ensuring our patients receive the best standard of care throughout their visit.Key ResponsibilitiesFirst Point of Contact: Provide a welcoming and professional first point of...
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Patient Coordinator
1 week ago
South Shields, South Tyneside, United Kingdom Inhealth Group Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Patient Administrator to join our team at InHealth. As a Patient Administrator, you will play a vital role in ensuring our patients receive the best standard of care throughout their visit.Key ResponsibilitiesFirst Point of Contact: Provide a welcoming and professional first point of contact...
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Patient Coordinator
1 week ago
South Shields, South Tyneside, United Kingdom Inhealth Group Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Patient Administrator to join our team at InHealth. As a Patient Administrator, you will play a vital role in ensuring our patients receive the best standard of care throughout their visit.Key ResponsibilitiesFirst Point of Contact: Provide a welcoming and professional first point of contact...
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Patient Administrator
4 weeks ago
South Shields, South Tyneside, United Kingdom Inhealth Group Full timeAbout the RoleWe are seeking a highly skilled and dedicated Patient Administrator to join our team at InHealth Group. As a Patient Administrator, you will play a vital role in ensuring the smooth operation of our diagnostic services, providing exceptional patient care and support.Key ResponsibilitiesProvide Administrative Support: Assist with administrative...
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Patient Administrator
4 weeks ago
South Shields, South Tyneside, United Kingdom Inhealth Group Full timeAbout the RoleWe are seeking a highly skilled and dedicated Patient Administrator to join our team at InHealth Group. As a Patient Administrator, you will play a vital role in ensuring the smooth operation of our diagnostic services, providing exceptional patient care and support.Key ResponsibilitiesProvide Administrative Support: Assist with administrative...
