Conflict Resolution Specialist

2 weeks ago


Manchester, United Kingdom Express Solicitors Full time

At Express Solicitors, we're committed to delivering exceptional service and creating a positive impact in our community. As a Conflict Resolution Trainer, you'll play a vital role in helping us achieve this goal.

We're ranked 70 out of 10,000 law firms in the UK and top ten for Best Law Firm to work for. Our success is built on providing high-quality training programmes to all staff, including induction, graduate scheme, regular training and development programmes.

We believe in investing heavily in our people, with a focus on developing their skills and expertise. As a key member of our team, you'll help grow and develop fee-earning staff through group training, 1:1 coaching and mentoring.

Your responsibilities will include:

  • Delivering engaging group training sessions and one-to-one coaching
  • Identifying training needs through collaboration with Senior Management, supervisors, and HR
  • Designing and developing tailored training materials
  • Creating content for our Learning Management System and blended learning programs
  • Embedding company standards and Service Promises

You'll also assist with marketing externally by providing commentary on legal updates and drafting articles.

The successful candidate will receive a competitive salary of up to £45,000 depending on experience. Benefits include 23 days holiday per year (rising to 26), plus public/bank holidays, an extra day's holiday for your birthday after two years' service, three holiday buy-backs per year after one year of service, private medical insurance after two years' service, enhanced maternity leave payment, an active training culture, various groups and events, and an Employee Assistance Programme, free fruit, and an annual (optional) flu jab.



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