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ServiceNow Developer

2 months ago


Manchester, United Kingdom smartworkingio Full time
ServiceNow Developer

At smartworkingio, we're seeking a skilled ServiceNow Developer to join our team. As a key member of our IT department, you'll be responsible for designing and developing custom applications and modules using the ServiceNow platform.

Key Responsibilities:
  • Design and Development: Create and configure applications and modules using the ServiceNow platform, including IT Service Management (ITSM), IT Operations Management (ITOM), and IT Business Management (ITBM).
  • Customization: Customize ServiceNow applications and facilitate the rollout of new applications and modules, configuring application UI and workflows.
  • Integration: Develop and configure integrations between ServiceNow and other enterprise systems using web services, APIs, and other integration tools.
  • Service Portal Design: Design and develop user-friendly and responsive ServiceNow Service Portals and Knowledge Management portals.
  • UI Customization: Customize portal widgets and themes to enhance user experience.
  • Collaboration: Work closely with business stakeholders, IT teams, and other developers to gather requirements, design solutions, and ensure successful implementation and deployment.
  • Maintenance and Optimization: Perform regular maintenance, updates, and optimization of ServiceNow applications to ensure performance and reliability.
  • Troubleshooting: Identify, troubleshoot, and resolve technical issues and defects within the ServiceNow platform.
Requirements:
  • Senior Role Experience: 4 years of experience in a senior role.
  • ServiceNow Experience: 4 years of experience in ServiceNow.
  • Scripting Proficiency: Proficiency in ServiceNow scripting (JavaScript Glide API).
  • UI Customization Experience: Experience with ServiceNow UI customization, including UI pages, UI macros, and UI scripts.
  • Web Technologies: Knowledge of web technologies (HTML, CSS, AngularJS).
  • Web Services Experience: Experience with RESTful and SOAP web services.
  • Database Knowledge: Familiarity with database technologies, particularly relational databases (MySQL, Oracle).
  • ITIL Framework: Understanding of the ITIL framework and IT service management processes.
Desired Skills:
  • ServiceNow Certified System Administrator: ServiceNow Certified System Administrator certification is desired.