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Senior IT Support Specialist

2 months ago

Essex, United Kingdom Euro London Appointments Full time £40,000 - £50,000
Job Title:

Senior Technical Support Specialist (Gas Safety)

Location:

Essex (Hybrid)

Salary:

£40,000 - £50,000 (Permanent)

We are seeking an experienced Senior Technical Support Specialist to join our client's team in Essex. As a key member of the team, you will be responsible for addressing and resolving technical support queries related to hardware, software, firmware, and network connectivity issues.

Key Responsibilities:

  • Address and resolve support queries involving hardware, software, firmware, and network connectivity problems.
  • Collaborate closely with the Quality and Engineering teams to identify, troubleshoot, and resolve technical product issues.
  • Travel to client sites for in-depth problem analysis and troubleshooting.

Requirements:

  • Proven experience in technical support for hardware, software, and firmware.
  • Fluency in an additional European language is advantageous.
  • Willingness to travel up to 10% of the time.

If you are passionate about providing exceptional technical support in a dynamic environment and have expertise in gas safety technologies, we would love to hear from you.