Sales Process Optimization Specialist

2 days ago


Manchester, United Kingdom Interact Software Full time

We are seeking a highly skilled and organized Sales Process Optimization Specialist to join our team at Interact Software. This role will be responsible for streamlining and optimizing the sales process by managing RFP/RFI submissions, coordinating POCs, and resolving technical issues to support sales teams in closing deals.

About the Role

The Sales Process Optimization Specialist will act as the key liaison between sales, technical, and product teams, ensuring smooth communication and timely execution of sales projects. Key responsibilities include:

  • Managing end-to-end RFP/RFI submissions, including gathering input from stakeholders and submitting high-quality responses.
  • Handling and prioritizing technical support tickets from sales teams, liaising with engineering and product teams for timely resolution.
  • Serving as a primary liaison between Account Executives (AEs), sales teams, and internal stakeholders to ensure sales success.
  • Attending sales pitches and meetings to gather client requirements and support sales presentations.
  • Identifying and implementing process improvements to enhance sales efficiency and effectiveness.
  • Coordinating and managing sales projects, tracking progress, and reporting updates to sales leadership.
  • Maintaining and updating a centralized repository of RFP/RFI content and sales collateral.
  • Supporting cross-functional communication between sales, marketing, product, and technical teams for alignment on sales initiatives.
About You

To succeed in this role, you will need:

  • 3-5 years of experience in sales enablement, proposal management, sales operations, or a related role, preferably in a B2B environment.
  • Proven experience managing RFP/RFI submissions and POC coordination with a track record of timely and high-quality deliverables.
  • Experience with technical ticket management and coordinating between sales and technical teams.
  • Strong background in working with Account Executives and cross-functional teams (e.g., sales, product, marketing).
  • Familiarity with sales tools like CRM systems (e.g., Salesforce).
  • Strong understanding of sales processes and project management principles.
  • Familiarity with technical sales environments, preferably in industries like software, SaaS, or IT services.
  • Experience with CRM systems, content management systems, and proposal software.
  • Highly organized with strong project management skills and the ability to manage multiple tasks simultaneously.
  • Detail-oriented, ensuring high-quality submissions and accurate project tracking.
  • Collaborative team player, able to work effectively with diverse teams, including sales, marketing, technical, and product groups.
  • Self-motivated, able to work independently and prioritize tasks without constant supervision.
What We Offer

We offer a competitive salary of $85,000 - $110,000 per year, depending on experience, as well as a comprehensive benefits package, including health insurance, retirement plan, and paid time off. Additionally, we provide opportunities for professional growth and development, flexible working arrangements, and a collaborative and dynamic work environment.



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