Telecare Operations Coordinator

3 weeks ago


West Midlands Combined Authority, United Kingdom We Manage Jobs(WMJobs) Full time

We are seeking a highly motivated Telecare Operations Coordinator to join our team at We Manage Jobs (WMJobs). The salary for this role is £22,000 - £32,000 per annum.

The successful candidate will be responsible for receiving and answering incoming calls from customers and establishments being monitored for lone worker, Telecare, Telehealth, fire, burglary, temperature control, etc. Key duties include:

  • Providing an out-of-hours answering and filtering service for Authorities' repairs and other services
  • Deciding priority order and communicating with trades operatives, contractors, and standby supervisors as necessary

Requirements include a full driving licence, manual and automatic vehicle driving ability, and a Literacy Level 2 qualification or equivalent.



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