Venue Ambassador

3 weeks ago

London, Greater London, United Kingdom Pergola on the Wharf Full time

About Pergola on the Wharf

We're a vibrant hospitality group that curates beautiful spaces with energetic atmospheres for unforgettable experiences.

Our Team Member Role

As a Team Member, you'll be the first step on our career pathway, and our management teams will empower you to grow in your role, working with you on your hospitality skills and product knowledge, striving to be the best version of yourself.

Benefits and Perks

  • Tronc paid fairly and transparently
  • 60% of our management teams are people we have progressed internally
  • Mental Maintenance: Therapy for free
  • Referral Bonus: refer a friend and once they have passed their probation, you receive a bonus
  • Length in service: earn additional holiday after 2 years continuous service
  • Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows
  • Company awards to celebrate team and regular events
  • Incipio FC + Seasonal Socials
  • Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France)
  • Enhanced Maternity, Paternity and Adoption leave
  • 50% discount for food and drink in all of our venues

Your Responsibilities

  • Ensuring our guests have the best possible experience by delivering outstanding hospitality
  • Ensuring the venue runs efficiently by proactively owning and attending to your guests
  • Working with your management team to drive sales and nurture your own potential in your venue
  • Training and development of your skills, delivered by your management team
  • Having fun, laughing a lot and giving good vibes

What We're Looking For

  • Vibrant + energetic individuals
  • A discipline for exceptional standards
  • Problem solvers
  • A natural with guests, someone who enjoys interaction
  • Friendliness and approachability
  • A genuine desire to deliver a great experience to our guests

Equal Opportunities Employers

We're an equal opportunity employer and are committed to a fair recruitment process. We champion the diversity amongst our teams and encourage people of all backgrounds to apply.

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