IT Service Delivery Lead

3 weeks ago


Blackpool, Blackpool, United Kingdom CV-Library Full time
Take Charge of Digital Excellence
In this role as an IT Service Delivery Lead, you will be responsible for driving analysis and resolution of complex issues, enlisting support and escalating where appropriate to relevant IT service functions. With your expertise in IT service management, you will own stakeholder relationships and ensure that Products and Services are delivering the best value for money.

Your Key Accountabilities:
- Drive analysis and resolution of complex issues
- Enlist support and escalate where necessary
- Oversee contracts with third-party suppliers

The Requirements:
- Proven experience in IT service management, preferably within a framework such as ITIL
- Independent capability in managing digital products/services and reporting
- Experience in budgeting and financial forecasting

What's in it for You?
- Competitive pay from £42,614 to £45,081 per annum
- A comprehensive benefits package, including flexible working options and professional development opportunities
- The chance to work on exciting digital projects that make a real impact

Location: You'll join us in one of our state-of-the-art digital hubs in various locations across the UK.
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