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Credit Controller

2 months ago


Redhill, Surrey, United Kingdom Reed Full time

Job Title: Credit Controller

Job Summary:

We are seeking an experienced Credit Controller to join our team at Reed. As a Credit Controller, you will be responsible for the collection and management of debt on our Major Account ledger, with a turnover of £1.7bn per year.

Key Responsibilities:

  • Ensure that collection procedures are administered in accordance with company and departmental policies.
  • Methodically review and prioritize ledger debt daily.
  • Timely completion of departmental processes and controls, including workflow, cash flow, and month-end analysis.
  • Collect manual direct debits when due and act upon any rejected DDs immediately.
  • Continuously build and develop customer relationships.
  • Identify accounts for escalation and submit proposals to the Team Leader for further action.
  • Liaise with other departments to ensure that issues are resolved quickly and correctly, to assist customers in payment.

Requirements:

  • Good levels of communication, both verbal and written.
  • In-depth knowledge of credit control procedures with 2+ years' experience in a similar role.
  • Strong organizational skills and methodical and logical problem-solving abilities.
  • Excellent communication skills with the ability to remain calm and courteous under all circumstances.
  • Ability to forge strong working relationships.

About the Role:

This is a highly targeted and results-driven environment, so previous experience in a similar environment would be ideal. If you have the relevant experience and skills for this role, please get in touch for further consideration.