IT Service Delivery Specialist
6 days ago
About the Job
We are seeking an experienced IT Service Delivery Specialist to join our Service Delivery team in Birmingham. As a Junior Support Analyst, you will provide 1st and 2nd line technical and application support to business users across all functional areas of the business.
Responsibilities include:
- Providing technical assistance to business users via phone, email, and face-to-face interactions.
- Maintaining detailed records of user issues with software and hardware to enhance the BIS knowledge base.
- Deploying new equipment and solutions to business users.
- Collaborating with colleagues across the BIS department.
About You
We are looking for someone who has experience of working in an IT environment and can demonstrate the use of a range of technologies, especially the Microsoft Technology stack.
You will have an aptitude and demonstrable motivation to learn both via formal settings and via informal colleague mentoring. Within your experience, you will evidence demonstrating ability to work efficiently and effectively under pressure, including expertise in prioritising competing workloads, with the ability to work independently or part of a team.
To this role, you will need to demonstrate good written and verbal communication skills with the ability to communicate technical concepts to business users in terms that they will understand.
Benefits
The estimated salary for this position is £30,000 - £40,000 per annum depending on experience, plus excellent benefits, including:
- A hybrid approach to office and remote working.
- 25 days annual leave, with the option to buy up to a week's extra annual leave.
- Free private medical insurance, and the option to add family members.
- A generous pension allowance.
- Life assurance covering four times your annual salary.
- The chance of a three-month sabbatical every five years.
- Maternity, paternity and adoption leave schemes.
- A range of health and wellbeing programmes.
- State of the art offices, in the heart of Birmingham City Centre, with an onsite restaurant.
- Opportunities to flourish in your role through training and personal development.
Equal Opportunities
Gowling WLG is committed to promoting equality and diversity in the firm and to Equal Opportunities in employment. The firm believes in equality of opportunity regardless of race or racial group, religion or belief, age, disability, sexual orientation, sex, gender re-assignment and gender identity, marriage and civil partnership, and pregnancy, maternity and paternity.
At Gowling WLG we seek to attract and retain talented people from a diverse range of backgrounds and cultures, to create an exciting and rewarding place to work. Our aim is to fulfil everyone's potential and together to achieve personal and business goals.
-
Service Delivery Specialist
4 days ago
Birmingham, Birmingham, United Kingdom Johnson Controls, Inc. Full timeAbout This RoleWe are seeking a highly skilled Service Delivery Specialist to join our team. As a Service Delivery Specialist, you will be responsible for coordinating and executing national account programs, supporting operational teams, and maintaining accurate records and updating relevant systems. You will work closely with Account Managers and Programme...
-
Service Delivery Specialist
2 weeks ago
Birmingham, Birmingham, United Kingdom LRQA Full time**Company Overview:**LRQA, a leading provider of assurance and certification services, is seeking an experienced Service Delivery Specialist to join our Utilities sector team.**Job Description:**The successful candidate will be responsible for undertaking assessments against various utility business schemes, including the Gas Industry Registration Scheme...
-
Customer Service Delivery Specialist
7 days ago
Birmingham, Birmingham, United Kingdom PYVITAL Full timeJob SummaryWe are seeking an organised and detail-oriented Customer Service Delivery Specialist to join our team at PYVITAL.About the RoleThis is a fantastic opportunity for someone with a background in sales or administration who excels in delivering great customer service and thrives in a fast-paced environment. As a Customer Service Delivery Specialist,...
-
HR Service Delivery Specialist
4 weeks ago
Birmingham, Birmingham, United Kingdom Mitie Full timeJob Title: HR Service Delivery SpecialistJob Summary:We are seeking an experienced HR Service Delivery Specialist to join our team at Mitie. The successful candidate will be responsible for delivering high-quality HR services to our clients, including HR operations, process improvement, and service optimization.Key Responsibilities:HR Operations: To be a...
-
Delivery Service Manager
1 week ago
Birmingham, Birmingham, United Kingdom HM Courts and Tribunals Service Full timeAbout UsHM Courts and Tribunals Service is responsible for the administration of justice in England and Wales. We play a critical role in supporting our service users and colleagues within the organization.Job DescriptionWe are seeking an experienced Delivery Manager to join our team in Birmingham. As one of two Delivery Managers in the Tax Tribunal, you...
-
Route Delivery Specialist
1 month ago
Birmingham, Birmingham, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a skilled Route Delivery Specialist to join our team at beBee Professionals in Birmingham, United Kingdom. The successful candidate will be responsible for ensuring timely and safe delivery of goods to customers, maintaining excellent service and adherence to delivery schedules.Key Responsibilities:Drive and deliver goods to customers across...
-
Freight Delivery Specialist
4 days ago
Birmingham, Birmingham, United Kingdom Fedex EU Full timeAbout the RoleWe are seeking a reliable and skilled Freight Delivery Specialist to join our team. As a key member of our delivery operations, you will play a crucial role in ensuring that our customers' packages reach their destinations on time.As a Freight Delivery Specialist, your primary responsibilities will include:Delivering packages to customers...
-
Logistics Delivery Specialist
4 days ago
Birmingham, Birmingham, United Kingdom Tesco Partners Full timeTesco Partners is seeking a skilled and motivated individual to join our team as a Logistics Delivery Specialist. In this role, you will be responsible for coordinating the logistics of delivery, including scheduling, routing, and inventory management.Key Responsibilities:Logistics Coordination: You will be responsible for coordinating the logistics of...
-
Delivery Operations Specialist
4 weeks ago
Birmingham, Birmingham, United Kingdom HM Courts and Tribunals Service Full timeAbout the RoleWe are seeking an experienced Delivery Manager to join our team at HM Courts and Tribunals Service. The successful candidate will be responsible for the smooth running of the Tax Tribunal, supporting the Operations Manager to meet operational needs and deliver performance objectives.Key Responsibilities:Lead a team of Team Leaders to review...
-
Service Delivery Specialist
2 weeks ago
Birmingham, Birmingham, United Kingdom Andrews Sykes Full timeJob Description:At Andrews Sykes Group, we are passionate about providing exceptional service to our customers.About the Role:We are currently recruiting for an experienced Service Coordinator who will play a crucial role in the planning and scheduling of our engineers.Responsibilities:Maintain strong customer relationships through effective communication...
-
Project Delivery Specialist
3 weeks ago
Birmingham, Birmingham, United Kingdom SF Recruitment Full timeWe are looking for a Project Delivery Specialist to join our dynamic IT team in Birmingham. As a permanent role, you will be responsible for ensuring the smooth delivery and reporting of various programmes and projects.The RoleAs a Project Delivery Specialist, you will support the maximisation of resource value in the delivery of our project portfolio. You...
-
Service Delivery Specialist
4 weeks ago
Birmingham, Birmingham, United Kingdom NPL Full timeAbout the RoleWe are seeking a highly skilled Cyber Security Network Technician to join our team at the UK Telecoms Lab (UKTL). As a key member of our IT Service Delivery Team, you will be responsible for providing technical support, assessing, maintaining & repairing hardware, and providing advice and recommendations to end users.Key ResponsibilitiesAct as...
-
Package Delivery Specialist
1 week ago
Birmingham, Birmingham, United Kingdom FedEx Full timeWe are seeking a reliable and customer-focused Package Delivery Specialist to join our team in the UK. In this role, you will be responsible for delivering exceptional service to our customers, safely and efficiently.
-
Project Delivery Specialist
6 days ago
Birmingham, Birmingham, United Kingdom PSR Solutions Full timeProject Delivery SpecialistEstimated Salary: £60,000 - £70,000 per annum.Job Overview:PSR Solutions is looking for a skilled Project Delivery Specialist to oversee multiple projects simultaneously, ensuring timely completion, budget adherence, and exceptional quality standards.Key Responsibilities:Manage project delivery, including planning, coordination,...
-
Event Delivery Specialist
2 weeks ago
Birmingham, Birmingham, United Kingdom Live Recruitment Full timeAbout the RoleWe are seeking a skilled Event Delivery Specialist to join our team at Live Recruitment. As a Technical Event Manager, you will be responsible for ensuring the safe and effective delivery of technical requirements for a wide range of events.Key Responsibilities:Managing the delivery of all technical requirements and instructions as dictated by...
-
Insights Delivery Specialist
6 days ago
Birmingham, Birmingham, United Kingdom Resources Group Full timeJob Overview:The Resources Group is seeking an Insights Delivery Specialist to join our team. In this role, you will be responsible for overseeing the custom and bespoke output of key insights, encompassing proofing, reviewing, and prioritizing written research and data delivered to leading organizations within the professional services sector. You will...
-
Housing Service Delivery Specialist
4 days ago
Birmingham, Birmingham, United Kingdom Niyaa People Ltd Full timeAn exciting opportunity has arisen for a Housing Officer to join Niyaa People Ltd's dynamic housing organisation on a temporary-to-permanent basis. This role involves providing a high-quality housing service to a portfolio of properties across the West Midlands, ensuring excellent service delivery and customer satisfaction.About You:To succeed in this role,...
-
Infrastructure Delivery Specialist
4 days ago
Birmingham, Birmingham, United Kingdom EH20 group Full timeJob Overview:The Infrastructure Delivery Specialist at EH20 group is responsible for leading grid connection projects from inception to commissioning. This involves managing project timelines and improving grid connection processes while collaborating with teams. Key Responsibilities include overseeing governance, managing risks, collaborating with National...
-
Delivery Manager
1 month ago
Birmingham, Birmingham, United Kingdom HM Courts and Tribunals Service Full timeAbout the RoleWe are seeking a highly skilled and motivated Delivery Manager to join our team at HM Courts and Tribunals Service. As a key member of our operations team, you will play a critical role in ensuring the smooth delivery of justice services to the public.Key ResponsibilitiesLead a team of Team Leaders to review performance, agree priority areas,...
-
Learning Delivery Specialist
1 week ago
Birmingham, Birmingham, United Kingdom KPMG-UnitedKingdom Full timeJob OverviewWe are seeking a highly skilled Learning Delivery Specialist to join our team at KPMG-UnitedKingdom. In this role, you will play a key part in helping clients maximize their learning content uptake.