Customer Experience Associate

3 days ago


Wolverhampton, Wolverhampton, United Kingdom CRAGHOPPERS Full time

Are you passionate about delivering exceptional customer experiences and driving sales growth in a dynamic retail environment? We are seeking a skilled CUSTOMER EXPERIENCE ASSOCIATE to join our team at CRAGHOPPERS in Bridgnorth, where you will play a key role in providing personalized advice, maximizing sales, and creating a welcoming atmosphere for customers.

We understand that everyone's career path is different, which is why we have created our bespoke Trailblazers retail development programme that is available for all Concessions & Retail employees. You will develop transferable skills and gain valuable experience when part of the Regatta Family, whilst working with a diverse group of people across your region who share the same core values of Great Relationships and Entrepreneurial Spirit.

Sustainability is at the core of everything we do, and you will have the opportunity to support our Group-wide sustainability committee and put ideas into action and really make a difference to the world we live in.

We offer a competitive starting salary of £9.05-£10.52 per hour, plus additional pay increases in line with our Trailblazers development programme – earn as you learn. You'll also enjoy a quarterly bonus based on targets and sales performance, brand new kit provided twice a year to wear on your concession, up to 70% discount on all Regatta Group brands, and more

As a Customer Experience Associate, you will:

  • Deliver a first-class customer experience, tailored to people's individual needs
  • Help to maximize sales within your concession area within store
  • Process deliveries and replenish clothing and accessories with your intuitive merchandising skills
  • Provide expert advice on what customers need for all their adventures

Join us and become part of a great regional team, yet take full ownership of your concession. Apply now to start your rewarding career with CRAGHOPPERS



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