Housing Community Outreach Coordinator

2 weeks ago


Cardiff, Cardiff, United Kingdom Fawkes & Reece (North) Full time

Fawkes & Reece (North) is a leading provider of social housing services.

About the Role: We are seeking an experienced Tenant Liaison Officer to join our team. The successful candidate will be responsible for providing high-quality support to our tenants, ensuring their needs are met and exceeding their expectations.

Key Responsibilities:

  • Developing and maintaining positive relationships with tenants
  • Providing information and support during refurbishment, maintenance, and major works programmes
  • Collaborating with other teams to ensure effective delivery of services
  • Identifying and addressing potential issues before they escalate

Requirements:

  • Strong knowledge of residential management and community outreach principles
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Basic IT skills and proficiency in Microsoft Office

What We Offer:

  • A salary of up to £28,000 per annum, dependent on experience
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment


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