Housing Community Outreach Coordinator
2 weeks ago
Fawkes & Reece (North) is a leading provider of social housing services.
About the Role: We are seeking an experienced Tenant Liaison Officer to join our team. The successful candidate will be responsible for providing high-quality support to our tenants, ensuring their needs are met and exceeding their expectations.
Key Responsibilities:
- Developing and maintaining positive relationships with tenants
- Providing information and support during refurbishment, maintenance, and major works programmes
- Collaborating with other teams to ensure effective delivery of services
- Identifying and addressing potential issues before they escalate
Requirements:
- Strong knowledge of residential management and community outreach principles
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Basic IT skills and proficiency in Microsoft Office
What We Offer:
- A salary of up to £28,000 per annum, dependent on experience
- Ongoing training and development opportunities
- A dynamic and supportive work environment
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