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Quality Assurance Manager
2 months ago
At Gobel & Partner Limited, we are seeking a highly skilled Quality Assurance Manager to join our team. As a key member of our organization, you will play a crucial role in ensuring the delivery of high-quality products and services that meet our customers' expectations.
Key Responsibilities:- Develop and maintain our Quality Management System (QMS) to ensure compliance with ISO 9001 and other relevant standards.
- Lead the implementation of process improvements and corrective actions to address any issues identified during audits or reviews.
- Collaborate with the Group Quality Operations Manager to develop a lessons learned culture across the organization, promoting the adoption of industry-specific best practices.
- Ensure the effective introduction and maintenance of our Business Management System (BMS) across all sectors, including new countries.
- Provide routine reportage to the Group Quality Director, including analysis and recommendations on customer satisfaction performance, process audits, internal audits, complaints, training plans, credit note analysis, and health and safety statistics.
- Strong problem-solving skills and working knowledge of quality tools.
- Excellent communication and written skills, with a strong command of the English language.
- Auditing experience and knowledge of ISO 14001 and 9001 standards.
- Training delivery and statistical analysis skills.
- Strong IT skills and risk assessment experience.
- Ability to maintain consistency of the Group BMS and ensure that all changes are approved by the Group Quality Director.
- ISO/VDA accredited auditor.
- IOSH trained.
- Engineering qualification.
