Accor Hotel Professional: Day Shift

2 weeks ago


Sheffield, Sheffield, United Kingdom Accor Full time

Welcome to Accor, where we're passionate about creating unforgettable experiences for our guests. As a Accor Hotel Professional: Day Shift, you'll be at the forefront of our hotel's operations, delivering exceptional service and working collaboratively with our teams to ensure seamless guest experiences.

Job Overview:

We're looking for a highly motivated and experienced individual to join our team as an Accor Hotel Professional: Day Shift. You'll be responsible for providing exceptional customer service, working closely with the front office and food and beverage teams to ensure seamless operations, and maintaining a high level of product knowledge to provide recommendations to guests.

Key Responsibilities:

  • Provide exceptional customer service to guests, ensuring their stay is memorable and enjoyable.
  • Work collaboratively with the front office and food and beverage teams to ensure seamless operations.
  • Maintain a high level of product knowledge and provide recommendations to guests.
  • Assist with breakfast, bar, lunch, and dinner service, as well as support the reception team when needed.

Requirements:

  • 1-2 years of experience in a similar role or industry.
  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment and adapt to changing situations.
  • Flexible and willing to work varied shifts, including weekends and holidays.

What We Offer:

  • A competitive salary of £25,000 - £30,000 per annum (dependent on experience).
  • Ongoing training and development opportunities to enhance your skills and career progression.
  • A comprehensive benefits package, including free night stays in our UK hotels and 50% discount in any Accor Restaurant (T&C Applies).
  • A dynamic and supportive work environment, where you can grow and develop your skills.


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