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Lettings Branch Manager Position

1 month ago


London, Greater London, United Kingdom Felicity J Lord Full time

Are you a seasoned property professional looking for a new challenge? We are recruiting for a Lettings Branch Manager to lead our successful Greenwich office. As a key member of our team, you will be responsible for a team of Negotiators, landlord relationships, and providing exceptional customer service. With a strong focus on generating new and repeat business, you will be guaranteed opportunity, growth, and success within the largest independent property group in the UK.

Benefits of being a Lettings Branch Manager at Felicity J Lord Estate Agents in Greenwich

  • Complete on-target earnings of £60,000+ per year
  • £22,000 to £32,000 basic salary (dependent on experience)
  • A guaranteed commission of £2,500 for your first 3 months of employment, whilst you build your pipeline
  • Uncapped commission scheme
  • Elite bonus scheme
  • BMW company car, or a monthly car allowance
  • Fully-funded training course to help you achieve a nationally recognised qualification within the property industry, including ARLA membership
  • Career progression opportunities
  • Employee Assistance Programme (24/7 access to our confidential helpline)
  • Eye Care
  • Company Pension Scheme
  • Opportunity to earn a place in the CEO Exclusive Achievers Club
  • Opportunity to earn a place on the plane for the Spicerhaart 2025 Incentive Trip to Vietnam
  • Eligibility for our annual black tie Elevate Awards, in categories related to your role

A day in the life of a Lettings Branch Manager at Felicity J Lord Estate Agents in Greenwich

  • Leading daily meetings with the Lettings team
  • Coaching the team to achieve KPI's
  • Monitoring and assessing individual team member performance (Including but not limited to conducting one-to-one meetings)
  • Encouraging your team's development and progression
  • Strong focus on generating new and repeat business
  • Developing and maintaining strong relationships with Landlords and Tenants
  • Liaising with Tenants and arranging property viewings in line with their needs
  • Negotiating offers and agreeing new tenancies
  • Ensuring the business is risk-averse and following the highest compliance standards for all regulatory bodies

Essential Skills of a Lettings Branch Manager

  • Full UK Driving Licence for a manual vehicle
  • Minimum of 2 years' experience within residential lettings at a Senior Negotiator position or higher
  • Works well with others to create a team spirit and an enjoyable working environment
  • Demonstrates an ability to communicate effectively with and create trusting relationships with customers, suppliers, communities, and each other
  • The ability to create and action business plans relevant to your branch
  • The ability to monitor and assess performance of local competitors
  • A strong understanding of current legislation related to Residential Lettings
  • Ability to manage time-sensitive and high-volume workloads
  • A reputation for delivering outstanding customer service
  • Ability to work under own initiative
  • Good telephone manner
  • Strong IT skills (Basic Microsoft Packages)
  • Attention to detail

The Finer Details

We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need:

  • Full UK Driving Licence
  • Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
  • We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate

We will also need

  • Proof of Address
  • National Insurance
  • Drivers Licence Check

Armed Forces Covenant:

Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you.